Job Title

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under the supervision of Director of Sales and Marketing, assist in the operation of the box office, implementing and following procedures,overseeing the box office, and scheduling and training personnel for the I-X Trick or Treast Street. This role will pay an hourly rate between $18 to $19. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until November 30, 2024 About the Venue The I-X Center is one of the largest convention centers in the Midwest and host to a variety of consumer and trade shows in Cleveland, Ohio. Responsibilities * Scheduling and training part"time box"office staff * Maintaining daily records of ticketing salestransactions, including but not limited to, daily sales, deposits, and cash * Managing the box office window and phones during given shifts * Utilizing the Tixr ticketing platform for I-X produced events * Assisting in the enforcement of building policies for patrons * Learning about the sports entertainment industry through the eyes of the box office * Assisting with maintaining and monitoring back office event information within the Tixr ticketing software Qualifications * 2"3 experience in an office setting or similar preferred * Ability to perform effectively understressfulsituations * Ability to define, analyze and solve problems * Ability to coordinate box office procedures with otherstaff * Ability to work variable hoursincluding evenings, weekends and holidays * Ability to communicate effectively both verbally and in writing * Ability to safely and accurately handle and account for large sums of money * Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters * Ability to maintain an effective working relationship with otherstaff, event promoters and the general public * Skill in operating modern office equipment including computers Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.