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Job Title


Entry Level Customer Support Representative


Company : Opulence Inc.


Location : Queens, NY


Created : 2024-10-22


Job Type : Full Time


Job Description

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers.Are You?Passionate about entrepreneurshipUnstoppable in the pursuit of achieving your goalsDriven to learn new techniques continuouslyRelatable to diverse groups of individualsLooking for growth opportunitiesEager to grind and get your hands dirty!What you're responsible for:Manage customer complaints efficiently and ensure a resolution promptlyAcknowledge, empathize, and resolve customer inquiries and maintain professional relationshipsProvide product and service information to resolve issues and serve customers in personUtilize sales techniques to enhance the customer experience, up-sell, and exceed sales goalsAbility to exercise flexibility, initiative, good judgment, critical thinking, and discretionKeep office and conference room areas clean, sanitized, and maintainedDisplay a positive composure and enthusiastic tone while assisting customersWhat we look for:Someone with experience in Hospitality, Restaurant, or Service industriesSomeone eager to derive their successSomeone cheerful and enthusiastic about taking on new avenuesSomeone creative and able to think outside the boxSomeone who assists in making others feeling comfortable and building meaningful relationshipsSomeone who excels in a team environment as well as independentlyThis is an in-office position that is set to start immediately, so we are looking for an individual that is local to New Hyde Park and able to start in 1-2 weeks.Hours Of Operation: 10:00am - 6:00pm#LI-Onsite