Job Title

This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. This position will manage the implementation and on-boarding projects of Momentum hosted VoIP, High Capacity Data and Video to small, mid-size and large businesses, and government, education and medical institutional customers. This role will primarily be responsible for managing the entire project of on-boarding new customers including overseeing and maintaining targeted project installation timelines and objectives to ensure a successful transition to our products and services. This position can be fully remote. Essential Duties and Responsibilities * Set the strategic direction of all projects. * Detect, identify and resolve sales, contractual or product inaccuracies. * Set target milestones and deadlines for projects. * Implement and manage multiple voice projects, simultaneously, using appropriate systems, metrics, tools and techniques. * Communicate voice feature customization and provide solutions to project related issues. * Coordinate and communicate with Momentum Field Engineers and Implementation Engineers regarding all aspects of project and voice installations. * Manage and maintain constant verbal and written (email) communication to customers and Partners and sub-agents. * Engage other Momentum Departments in order to ensure successful project completion, i.e. Fulfillment, Billing, Software Engineering, Training, Carrier Relations, Technical Support, etc. Education and Experience * A four-year undergraduate degree in Business, Sales, or Marketing is preferred. * Telecommunications experience is preferred. Knowledge, Skills, and Abilities Successful candidates will possess and be required to show the following KSAs in this role: * Critical thinking * Good, client-oriented communication skills * Excellent written and verbal communication skills * Ability to offer and receive constructive feedback * Including acting on feedback and making changes as requested * Adaptability and flexibility * Excellent ability to multitask o Able to work both independently and within a team * Excellent organizational skills * Proactive * Analytical skills * Conflict resolution skills * Accuracy and attention to detail * Time management capabilities * Capacity to meet milestones and deadlines * Capacity to manage stressful situations * Proficient in MS Excel, MS Word, and MS PowerPoint * Must have a strong work ethic * Must be available for afterhours and on-call support. Other Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).