$16.91 - $25.37 Hourly$35,181 - $52,772 AnnuallyThis position is a Pay Band 40Posting DetailsThis posting will be used for 30 days to conduct ongoing recruitment and will remain open until the position and/or positions have been filled. Applicant lists may be screened more than once. Facility is Community Based Services (CBS). Why does the job exist?Incumbent will provide secretarial/receptionist support to the Community Base Services (CBS) division which includes obtaining and verifying insurance coverage and financial information each time a client presents for a scheduled appointment, assisting with scheduling of appointments, answering incoming calls, and other duties as assigned. How does it get done?Incumbent will be responsible for but not limited to create computer generated scheduling for approximately 15 clinicians, coding services and data entry ensuring that all services are correctly entered. Crisis notes which are the clinical written documents that are produced by clinicians in the provision of a 24-hour, billable service that are entered into AVATAR for reimbursement. Obtain/verify insurance coverage and financial information for all individuals presenting for services daily and make copies of insurance cards. Answer telephones, provide information and relay messages to staff; direct to requested staff; report any equipment or facility maintenance problems to appropriate facility divisions. Who are the customers?Patients/Residents/Clients/Staff Ideal CandidateIdeal candidate wlll have:Experience working in a office setting;Experience working with Microsoft Work, Excel, Outlook;Experience working with insurances and insurance coverage; Experience doing clerical duties. Minimum QualificationHigh School diploma or Equivalent and three (3) months experience in office administration and/or customer service. Substitutions Apply. See Substitution Table below. Substitution TableThese combinations of education and experience qualify you for the position: Education Experience 1 High School Diploma or Equivalent AND # of months or years of experience specified in the minimum qualification 2 Associate's Degree AND Zero years of experience • Education and years of experience must be related to the purpose of the position. • If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.Employment RequirementsMust possess and maintain a valid New Mexico Driver's license. Working ConditionsThis position will perform work in a hospital and office setting with exposure to Visual Nideo Display Terminal (VDT) and extensive personal computer and phone usage. Exposure to mentally and behaviorally challenged residents who may exhibit unpredictable and sometimes violent behaviors in volatile situations required. Effective 01/01/2015, New Mexico Behavioral Health Institute became a 100% Tobacco Free/ E-Cigarette Free Campus. As such, no tobacco, tobacco products or E-cigarette products are permitted on any part of the campus. Department is Community Base Services. Work hours are 8 am to 5 pm. Supplemental InformationDo you know what Total Compensation is? Click here Agency Contact Information: Pablo Garcia (505) 454-2371. Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.Bargaining Unit PositionThis position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Job Title
Office Clerk-A (DOH/NMBHI #13632)