Job Title

Summary The incumbent serves as Prosthetic Clerk (OA) within the Prosthetic Services at VA Southern Nevada healthcare system (VASNHS). The incumbent functions independently as a member of the office of prosthetic and sensory aids/ office of the chief section the employee reports to the prosthetic representatives who defines the overall objective of the office work is reviewed for accuracy, completeness, in compliance with established policies, regulations and program requirements. Responsibilities Duties include, but may not be limited to the following: The incumbent is independently responsible to correctly provide veterans the prescribed over the counter prosthetic/orthotic items according to their physician's request; annotate in the veteran's CPRS, medical record, and enter into prosthetic software computer application; all in accordance VHA Handbook 1173.2 and Prosthetic Clinical Practice guidelines. The incumbent independently reviews prosthetic consults request for eligibility and entitlement and ensures the correct disability code is entered in the prosthetic software in accordance with VHA Handbook 1173.1 They are responsible to forward consults to the appropriate service for action or completion. They may call various services to clarify a provider's prosthetic/orthotic consult order and will sort and distribute printed consults to the appropriate purchasing agents for items that must be ordered (non stock or out of stock items). The incumbent will demonstrate or provide instructions to veterans/caretakers in the use of off the shelf prosthetic devices or items. They will schedule appointments for patients requiring services from the Prosthetic/Orthotic lab. The incumbent will assist the Inventory Managers and Purchasing Agents with mail-outs as needed, receive incoming stock and put on shelves, and assemble mobility equipment according to the manufacturer's written instructions. The incumbent receives applications from veterans and provides processing guidance/information on Prosthetic and Sensory Aids Program applications, (Home Improvement and Structural Alterations and Clothing Allowance). - The incumbent is required to inform and educate veterans in the use of Prosthetic Service Cards (PSC), and in obtaining repairs for blind aides, braces, wheelchairs and artificial limbs) in accordance with VHA Handbook 1173.2 The incumbent is required to process and document the return of prosthetic equipment utilizing the prosthetic computer software applications for turn-in of returned/condemned equipment. The incumbent must have the ability and knowledge to interpret clinician's requests, differentiate the many types of appliances, their appropriate application and determine when it is necessary to obtain additional medical referral for the veteran or when a request requires review by the Prosthetic Representatives. Educates oxygen patients about the procedures involved in receiving and requesting home oxygen, supplies, and may enter prescription information in the computer software application package. Incumbent advises patients as to the availability of products, repairs, and procurement sources in our primary service area. They are responsible to participate in the Prosthetic & Sensory Aids quality improvement programs, gathering information from veterans by walk in or telephone. The incumbent performs other duties as may be directed by the Chief, Assistant Chief, or Prosthetic Representatives, that are required to accomplish the mission of the Prosthetic Treatment Center. Work Schedule: M-F, Times Variable Compressed/Flexible: N/A Telework: N/A Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk/PD03997A Functional Statement #: PD03997A Requirements Conditions of Employment NOTE: Prior to accepting a final employment offer, all selected applicants will be required to sign a Memorandum of Understanding regarding deployment responsibilities You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination and maintain CDT physical readiness. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Must be able to meet physical demands which include strenuous physical activity to include carrying persons and equipment, walking long distances over difficult terrain, running, climbing, working long hours in primitive or arduous conditions, long periods of standing, and bending and stooping. Qualifications General Experience Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Specialized Experience Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. Education Successfully completed 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at grade GS-5. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. Combination only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-13 Licensed Practical or Vocational Nurse Qualification Standard. This can be found in the local Human Resources Office. NOTE: Current GS-0620 LPN/LVN employee of the Veterans Health Administration (VHA) who were converted to an appointment under 38 U.S.C. 7401(3) in implementation of Public Law 98-160, enacted November 21, 1983, or who was converted to an appointment under 38 U.S.C. 7405 in implementation of Public Law 99-576, enacted October 28, 1986 are considered to have met the Education requirement. The waiver does not apply to persons appointed under 38 U.S.C. 7401(3) or 7405 after these conversions Additional Information VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.