Job Title

Job SummaryThis is general office support work. Employees in this classification are responsible for a wide variety of routine clerical and administrative duties including taking, referring, and handling incoming messages; maintaining manual and computer files; preparing and/or typing reports, records, and correspondence; and other projects and duties as assigned.Essential FunctionsThese are intended only as Illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.Types letters, reports, and other documents as required. Orders and maintains an inventory of general office supplies.Greets visitors in person and receives and responds to inquiries; directs visitors to the appropriate person or department.Answers telephones; operates switchboard; transfers calls to appropriate persons or departments.Creates labels, memos, departmental phone lists, purchase orders, requisitions, and requests for vouchers.Assists with the preparation of departmental duties and schedules events and programs.Maintains various files, makes copies, scans, and faxes documents, and makes appointments as necessary.Collects, opens, time stamps, and distributes mail.May collect payments for various services and/or fines.Additional Duties:Employees in this classification may be expected to perform any related duties as required by proper authority.Knowledge, Skills, and AbilitiesKnowledge of departmental policies and procedures.Knowledge of basic office and general clerical practices and procedures.Skill in operating current, standard office equipment.Skill in organizing and maintaining filing systems.Ability to handle multiple interruptions and adjustments to priorities throughout the day.Ability to use tact and diplomacy in dealing with the general public in person or by phone, as well asemployees of the various county offices in all types of contacts arising during daily work activities.Ability to understand and carry out oral and written instructions.Ability to accurately record and transfer data from one source to another, and maintain strict confidentiality.Working ConditionsWork is typically performed in an office.Minimum Qualifications1) High school diploma or equivalent.2) One (1) year of experience in a general office environment.3) OR have a combination of education, training, and work experience that is equivalent to #1 and#2 above that provides the requisite knowledge, skills, and abilities for this job.