Description Home Search Jobs Job Description Customer Support RepresentativeContract: Holtsville, New York, USSalary: $17.00 Per HourJob Code: 353803End Date: 2024-10-13 Days Left: 29 days, 3 hours leftApply Title: IT Customer Service Representative (100% remote) Location: Holtsville,NY 11742 Duration: 03+ months Job duties: Provides assistance to customers during all phases of the inventory process. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. Prepares and enters required client information/requests into department's database to document customer interaction and resolution. Works under close supervision to answer questions regarding company products and services. Directs callers to appropriate resources Escalates complex questions to more senior representatives Requirements: HS Diploma and College background required. Light IT background preferred. Prior customer service experiences a must. Excellent communications skills. Computer literate; exposure to Windows environment. Worked remote previously preferred Flexible availability (especially weekends) a plus Job Requirement Inbound outbound call calling German Polish Reach Out to a Recruiter Recruiter Email PhoneANAND VYAS anand.vyas@ Apply Now
Job Title
Customer Support Representative