Job Title

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Responsibilities: Answer all incoming calls in a friendly, professional and pleasant dispositionBe knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistanceAssist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as neededCreate daily pocket schedules, make signs for all shops, order supplies and keep stocked at all timesAssist in various projects for members of the Leadership team as neededAbility to read, write and comprehend simple instructions, short correspondence, and memosDemonstrate multitasking, organization, attention to detail, and problem solving skills Experience in Microsoft Office programs such as Word, Publisher, and ExcelAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentagesExcellent written and verbal communication skillsAbility to complete basic mathematical equationsAbility to deal with problems involving several concrete variables in standardized situationsRequirements: Customer ServiceGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"CultureApproach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impactShow respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyTeam MentalityGenuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-abilityConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentAbility to apply concepts of basic math, grammar, punctuation and spellingDress CodeMeets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiencyDemonstrate pride and ownership of their work while meeting expected deadlinesEducation & Experience:The ideal candidate will have an associates degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Physical Requirements/Lifting Requirements:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.Benefits: To see a full list of benefit offerings from Scheels visit /careersEQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.