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Job Title


Customer Service Representative


Company : 1-800-GOT-JUNK?


Location : Lenexa, KS


Created : 2024-09-09


Job Type : Full Time


Job Description

Join Southwind - A Leader in Home Services! Position: Customer Service and Sales Professional Company: MVP Location: Lenexa, KS Southwind is a powerhouse in home services, proudly representing brands like 1-800-GOT-JUNK?, You Move Me, DreamLawn, Shack Shine, and MVP Air Conditioning, Heating, Plumbing & Electric. We're looking for dynamic individuals with a passion for customer service and sales to join our team in Lenexa, KS. Why You'll Love This Role: Customer-Focused: Be the friendly voice on the other end of the line, helping customers with their needs and ensuring they receive top-notch service. Sales-Driven: Engage with potential customers through inbound and outbound calls, with a focus on selling valuable memberships and enhancing customer loyalty. In-Office and Collaborative: Work in a supportive, in-office environment where teamwork and communication are key. Career Growth: Take advantage of opportunities to grow within a rapidly expanding company recognized for its outstanding workplace culture. What We're Looking For: Customer Service & Sales Experience: Ideally, you have 1+ years of experience in customer service, sales, or a related office environment. Experience in the HVAC industry is a plus but not required. Strong Communicator: You're great at building relationships over the phone and can clearly explain products and services. Tech-Savvy: Comfortable with Microsoft Office, Google Suite, and CRM systems. You're organized and can manage your time effectively. Education: A college degree in business, marketing, or a related field is preferred but not required. What You'll Do: Sell Memberships: Drive sales by engaging with potential customers and promoting our membership options. Provide Exceptional Service: Respond to customer inquiries, follow up on leads, and maintain accurate records in our CRM system. Stay Updated: Keep informed about industry trends and our expanding range of services. Schedule & Benefits: Full-Time, In-Office Position: This role requires weekend availability and includes one evening shift per week, working until 7 PM. Career Development: Access to professional development and leadership programs to help you grow within the company. Award-Winning Culture: Be part of a team recognized as a "Best Place to Work" and one of the "100 Fastest Growing Companies." Compensation and Benefits: Base pay: $18/hr Uncapped Commission Comprehensive health, dental, and vision insurance, 401k with matching, and optional benefits like HSA/FSA. First year on target earnings: $45,000 - $50,000 Ready to Make an Impact? If you're ready to take your customer service and sales skills to the next level, join Southwind and MVP, where your growth and success are our top priorities. Apply Now! Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, and Veteran-friendly employer.