Job Title

Salary: $18.66 - $23.64 HourlyLocation : Long Prairie, MNJob Type: Full-timeJob Number: 402DDepartment: Health and Human ServicesOpening Date: 09/05/2024Closing Date: 9/12/2024 4:30 PM CentralPurpose of PositionPosition acts as a receptionist in the Todd County Health and Human Service office and directs callers and visitors to the appropriate staff member based on cross-functional knowledge of agency programs, procedures and practices. This position is the first point of contact for incoming financial assistance applicants and documents. Provides office support to other Todd County Health and Human Service employees. The office support specialist I is a member of the administrative team which works to provide high quality and timely support to the work of the organization.Basic Performance Expectations of all Todd County StaffServes as a positive example to other County personnel with regard to workplace actions, decisions, work skills, attitude and adherence to workplace policy and procedures.Has strong communication and interpersonal skills, is honest, fair and dependable.Embodies teamwork and cooperation within and across County departments and with the public.Communicates effectively with the Department Head and keeps supervisor apprised of important matters ongoing in the department.Respect all colleagues, co-workers, board members and the public and lead those around you to do the same.This position requires regular and timely attendance in accordance with the department schedule.Performs other duties as assigned or apparent. Position Specific Essential Duties and ResponsibilitiesThe following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required as assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.Acts as receptionist to assure client needs are met in an efficient manner and client receives prompt and courteous service based upon client needs, and directs them to the appropriate staff member.Determine and assign applications received to correct eligibility worker based on intake log guidelines provided by the Financial Assistant Support Unit manager and supervisor.Enters data for financial program applications into state-based computer system.Responds to requests for information or questions from other employees by personal contact, phone or e-mail.Sorts, scans and distributes incoming mail, monitor incoming faxes and online state financial assistance application system, collects and prepares outgoing mail.Documents and scans information, forms, referral information in appropriate computerized software programs.Maintains an adequate supply of forms & packets so they are readily available to staff.Maintains adequate inventory of office supplies.Maintains client charts / files including pulling closed files for destruction according to record retention schedules (paper based and/or computerized files).Types correspondence as requested.Attends staff meetings, workshops and trainings.Monitors and assist staff with copier equipment.Responsible for maintenance of common spaces for appearance and functionality.Collects and distributes daily state reports.Provides occasional back-up to Office Support Specialist II. Minimum Education and Experience/Special Requirements High school diploma or GED and one to three years related experience in a similar position, or equivalent combination of education and experience.Must possess and maintain a valid driver's license or access to transportation.Must pass a criminal background check.Preferred QualificationsPost-secondary education in office administration preferred.Bilingual (English/Spanish) Knowledge, Skills and Abilities Knowledge of agency programs, procedures and policies.Knowledge of general office practices and equipment.Knowledge of alphabetical and numerical filing practices sufficient to file and retrieve documents/information.Knowledge of business English, spelling, grammar and punctuation.Knowledge of basic math.Knowledge of job-specific computer softwareAbility to communicate effectively, both orally and in writing.Ability to follow oral and written instructions.Ability to operate a variety of office machines.Ability to perform simple computations and tabulations accurately.Ability to use human relations skills to positively interact with and to work constructively with clients and other employees.Ability to maintain confidentiality of non-public information according to laws, rules and policies.Ability to organize and prioritize one's own work.Physical RequirementsThis work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines including office equipment, operating motor vehicles or equipment and observing general surroundings and activities; work requires no exposure to environmental conditions, work is generally in a moderately noisy location (e.g. business office, light traffic).2024 Todd County Summary of BenefitsThe following is intended to be a general overview of benefits provided for full-time positions. County contributions to health insurance may differ by collective bargaining agreement, please refer to your union contract. Group Health Insurance benefits become effective the first day of the month following 30 days of employment. Further details and a complete copy of the applicable contract/policy are available at the time an employment offer is extended. If you have questions about benefits, please contact the Administration Department at . Health Insurance offered by Health Partners and SourcewellEmployees have three (3) medical insurance plans to choose from. The rates shown are effective 1/1/2024. 2024 HSA Maximum Contributions: Single $4,150 /Family $8,300, Catch-up contributions $1,000. Plan $1,600/$3,200 High Deductible - 100% & Health Savings Account (HSA) Employer Contribution per Month / Employee Cost per Month / HSA Employer Contribution per Month Single $918.89 / $0.00 / $125.00Employee + Child(ren) $1,225.00 / $411.50/ $125.00Employee +Spouse $1,500.00 / $638.14 / $125.00Family $1,650.00 / $815.48 / $125.00Plan $4,150/$8,300 High Deductible -100% & Health Savings Account (HSA) Employer Contribution per Month / Employee Cost per Month / HSA Employer Contribution per Month Single $789.90/ $0.00 / $165.00Employee + Child(ren) $1,225.00 / $181.78 / $125.00Employee + Spouse $1,500.00 / $338.00 / $125.00Family $1,650.00 / $469.39/ $125.00Plan $8,050/$16,100 High Deductible -100% & Health Savings Account (HSA) Employer Contribution per Month / Employee Cost per Month / HSA Employer Contribution per Month Single $644.27/ $0.00 / $165.00Employee + Child(ren) $1,147.40 / $0 / $125.00Employee + Spouse $1,499.12 / $0 / $125.00Family $1,650.00 / $78.63 / $125.00Dental Insurance offered by Health Partners Monthly CostEmployee $38.05Employee+1 $76.09Family $114.15Vision Insurance offered by Avesis Monthly CostEmployee $6.03Employee+1 $10.53Family $15.64 Flexible Spending Accounts offered by Select Account Plan options include medical reimbursement and dependent day care FSAs as well as pre-tax deductions of medical and dental insurance premiums. Actual cost of pre-tax deductions is an average of 27% - 39% depending you're your bracket. Life Insurance offered by Lincoln FinancialTerm life offered at no cost for $20,000 basic life/ADD insurance coverage. Rates for voluntary additional coverage for employee or spouse vary according to age category: Age of Employee Your Monthly Cost or Spouse per $1,000 Under age 25 $.05725 - 29 $.05730 - 34 $.05735 - 39 $.09540 - 44 $.11445 - 49 $.16250 - 54 $.23855 - 59 $.42860 - 64 $.64665 - 69 $1.22670 - 74 $1.976 Child Life: $1.30 per month $15,000 PERA Term LifeVoluntary supplemental decreasing term life offered by the Public Employees Retirement Association of Minnesota that may be continued into retirement, $16.00. See for additional information. Short Term Disability offered by Lincoln FinancialProtect your income for the 1st three (3) months of disability. Rates vary by age category and you select your level of coverage from weekly benefits of $100 - $2,000 in $100 increments, not to exceed 60% of weekly gross earnings. Long Term Disability offered by Lincoln FinancialProtect your income beginning the 4th month of a disability and benefits are payable for injury, sickness or pregnancy up to your normal retirement age, as defined by Social Security. You may elect any level of coverage, in increments of $100 between $500 and $5,000 per month, provided you don't insure more than 60% of your monthly income. Deferred Compensation Pre-tax 457(b) and post-tax IRA programs available. PERA Pension PlanPublic Employers Retirement Association (PERA); the following contributions are mandated by state law: Coordinated Detention Officers Law EnforcementCounty Contribution: 7.50% 8.75% 17.70% Employee Contribution: 6.50% 5.83% 11.80% PERA handbooks are available at Minnesota State Retirement Systems (MSRS) Health Care Savings Plan (HCSP) A post retirement health care savings plan is an employer sponsored program that allows employees to save money to pay medical expenses and/or health insurance premiums after termination of public service. Group Voluntary Plans Available through Cigna * Accident Insurance * Critical Illness Insurance * Hospital Indemnity InsuranceFull details available at the time of hire. Paid Vacation Employees earn vacation as follows: Hours earned Years of Service Per month 1 thru 3 8 4 thru 5 10 6 thru 10 12 11 thru l5 14 16 thru 20 17 21 thru 24 18 25+ 19 See applicable union labor agreement for vacation schedule, some accrue per pay period. Employees may carry over up to 192 hours of available vacation per year. Paid Sick Leave Employees earn 8 hours of sick leave per month and may accrue up to 1040 hours (6 months) paid leave. Paid Holidays New Years DayPresident's DayMartin Luther King DayGood FridayMemorial DayJuneteenthIndependence DayLabor DayVeteran's DayThanksgiving DayDay after ThanksgivingChristmas Eve Day (4 hours) - unless holiday falls on Friday, Saturday, or SundayChristmas DayNew Years Eve Day (4 hours) - unless holiday falls on Friday, Saturday, or Sunday * See applicable union labor agreement for negotiated holidays.Funeral LeavePaid funeral leave of absence up to 40 hours. * See applicable union labor agreement for negotiated funeral leave. AFFINITY PLUS Credit UnionFinancial Services including competitive loan rates, VISA, Savings Clubs, bill payments, investments and other services. Fitness RoomThe Todd County Wellness Committee sponsors a fitness room available to County employees and their immediate family members. Minnesota Benefit AssociationServing Minnesota makes you a member of the association, rewarding you with great services and savings, including: Student Scholarships, Life Insurance, Home & Auto Insurance, etc. See pr 800.360.6117Verizon Wireless DiscountAs a benefit of your employment with Todd County, you may be eligible for a discount for Verizon Wireless service and equipment. go to for more information.01 Do you have a high school diploma or GED and one to three years related experience in a similar position, or equivalent combination of education and experience? Yes No 02 Do you have post-secondary education in administrative support, business administration, or a similar degree field? Yes - Bachelor's Degree or higher Yes - Associates or Technical Degree No post secondary education in a relevant field. 03 Do you have prior work experience as a receptionist? Over 3 years experience 1 to 3 years experience experience Less than 1 year or no experience 04 If you answered 'Yes' to previous question, please explain your experience. 05 Are you Bilingual? (English/Spanish) Yes - Fluent Yes - Minimal No 06 Do you have prior experience with electronic document management systems (scanning)? Over 3 years experience 1 to 3 years experience Less than 1 year or no experience 07 Do you have knowledge of Minnesota Human Services programs? Yes - I have prior work experience in a support staff position with a Human Service Agency Yes - I have some prior experience in a profession related to Human Services programs I have no experience or knowledge of Human Services programs 08 If you answered 'Yes' to previous question, please explain your experience. 09 Do you possess a valid Driver's License or have access to transportation? Yes No 10 Are you able to perform all physical requirements of the position with or without reasonable accommodation? Yes No 11 If you claimed Veteran's Preference above, do you have your DD214 to include as an attachment to this application? Yes - Qualified Disabled Veteran (10% or higher disability rating) Yes - Qualified Vet or Spouse of Deceased Vet No Required Question