Job Title

DescriptionResponsibilities:Work with Team Members, service providers, and customers to set up new installations of equipment.Follow up of services rendered to customers, and closeout completed service tickets.Provide any needed training for new equipment.Assist customers through continual support of equipment, and complete required actions for resolution.Assist in the completion for the final evaluation of product and if needed, and connection to the cloud management systemPotentially provide field support and assistance occasionallyQuickly understand various vending equipment and servicesRequirementsRequirements:High School Diploma or Higher2 Years customer service or call center support experience in equipment supportProficient Microsoft office related toolsExcellent verbal and written communication skillsStrong listening skillsAbility to multi-task, prioritize, and manage time effectivelyAbility to lift up to 20 pounds occasionallyBilingual in Spanish preferred but not required