Job Title

Customer Service RepresentativeChery Equipment GroupGarden City, New York, United States (On-site)Company Details:Chery Group is a US distributor of globally recognized heavy equipment and industrial products.We are a growing and dynamic company with two distinct business divisions: Chery Equipment Group, specializing in the sales and rental of heavy equipment and tools, and Chery Industrial, offering a wide range of industrial products.We are seeking a Customer Service Representative to work in our heavy equipment division, Chery Equipment Group. In this role, you will verify customer information and issue invoices in a professional and friendly demeanor. To ensure success, the Customer Service Representative should have experience in a sales environment and excellent communication skills.Job Responsibilities:Provide knowledgeable answers to questions about product, pricing and availabilityVerify orders, including customer's personal information and payment detailsWork with Operations Manager and field technicians to ensure timely service to meet customer's needsDetermine charges for services requested, collect deposits or payments, or arrange for billingManage purchase orders and invoices.Performing day-to-day administrative tasks such as maintaining information files and processing paperwork; including obtaining missing customer informationQualifications:Bachelor's degreePrevious experience in customer service and salesExcellent phone etiquette and excellent verbal, written, and interpersonal skillsExperience with industry software such as Salesforce, Excel, and Google SuiteFamiliarity with sales reports and sales recordsExcellent written and verbal communication skillsKnowledge of heavy equipment (preferred)Salary: $19-$21