Civility Home Care - Description: ¨ Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include light housecleaning, laundry, meal preparation, transportation, companionship, respite and advice on such things as nutrition, cleanliness and household activities. ¨ Home Care Companions are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards. Reporting Relationship Reports to Supervisor Responsibilities/Activities: ¨ Provide companionship, friendship and emotional support. ¨ Talk, listen, share experiences, play games/cards, read to client etc. ¨ Help keep clients in contact with family, friends and the outside world. ¨ Provide transportation to medical appointments, grocery store and errands. ¨ Accompany clients to recreational and/or social events. ¨ Assist with plans for visits and outings. ¨ Write or type letters/correspondence. ¨ Organize and read mail. ¨ Plan trips and outings and possibly travel with clients. ¨ Teach/perform meal planning and preparation. ¨ Perform light housekeeping. ¨ Participate on the Care Team by providing input and making suggestions. ¨ Ensure service is delivered in accordance with Agency policies, procedures and industry standards. ¨ Monitor supplies and resources. ¨ Evaluate the program and make recommendations, as indicated. ¨ Follow the written care plan. ¨ Assist in basic client transfers providing the client has been assessed as being capable of ambulating without assistance; and/or, providing another trained caregiver (including family) is involved in the transfer. ¨ Carry out duties as assigned by the Supervisor. ¨ Observe the client's functioning and report to Supervisor. ¨ Complete and maintain records of daily activities, observations, and direct hours of service. ¨ Develop and maintain constructive and cooperative working relationships with others. ¨ Make decisions and solve problems. ¨ Assist with pet care. ¨ Communicate with Supervisor and co-workers. ¨ Attend orientation, in-service training sessions and staff meetings. Required Knowledge ¨ Knowledge of home management skills. ¨ Knowledge of principles and processes for providing client services, including needs determinants, meeting quality standards and evaluation of client satisfaction. ¨ Knowledge of the English language. ¨ Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR. ¨ Knowledge of clerical procedures such as maintaining records and completing forms. Required Skills/Abilities ¨ The ability to be aware of other people's reactions and understand why they react as they do. ¨ The ability to establishing and maintain relationships. ¨ The ability to teach others. ¨ The ability to identify problems and determine effective solutions. ¨ The ability to apply reason and logic to identify strengths and weaknesses of possible solutions. ¨ The ability to understand written and oral instructions. ¨ The ability to communicate information orally and in writing. ¨ The ability to listen and understand the spoken word. ¨ The ability to work independently and in cooperation with others. ¨ The ability to determine or recognize when something is likely to go wrong. ¨ The ability to suggest a number of ideas on a subject. ¨ The ability to provide advice and consultation to others. ¨ The ability to observe and recognize changes in clients. ¨ The ability to establish and maintain harmonious relations with clients/families/co-workers. Physical and Mental Demands: ¨ Good physical and mental health. ¨ Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see. ¨ Mental fortitude and stability to handle stress. ¨ Physical and mental ability to drive a vehicle. Qualifications/Education ¨ Current driver's license. ¨ Proper Vehicle Insurance Coverage. Training/Experience: ¨ May require related experience. ¨ May required similar social and cultural backgrounds with some clients.
Job Title
Direct Support Staff