Job Title

Job Location US-Itasca, IL Status Non-Exempt Type Regular Full-Time SUMMARYWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.EMKAY Truck Ordering and Design Specialists are integral in ensuring the accurate and timely ordering of trucks and vans. These individuals initiate, track, purchase, and coordinate delivery of both out of stock trucks and factory ordered trucks that require upfits. Having knowledge and understanding of truck specifications and the available upfits is vital to this role. The essential functions of this position are outlined in the following section.ESSENTIAL FUNCTIONSAssist with ordering and specification questions from clients, drivers, sales, and CSS teamsInitiate and follow up on all up-fit purchase orders with vendorsSpec out and provide price quotes for completed truck vehicles for clientsProduce up-fit P.O.'s and process body company invoicesAssist with ordering, correcting, and editing of all truck ordersLocate trucks for dealer-stock purchasesMaintain strong relationships with contacts at body company vendors/upfittersLocate Bailment pool units as alternatives to stock purchasesAssist CSS with spec'ing light & medium duty vehiclesAlternate contact for all North America calls from CSS, Clients & VendorsProcess UCC filings for leased equipment and prepare quarterly UCC filing reportsADDITIONAL DUTIES AND RESPONSIBILITIESResponsible for assisting in the departmental customer service effort by conveying a pleasant and articulate manner when answering and making telephone calls to both internal and external contactsThis position requires a team player that can interact, research, and respond to requests for information and services from personnel in other EMKAY departments in the same timely and accurate manner as that given to outside customersThe employee must be a self-starter, a problem solver, and possess the multitasking abilities required for working in a fast-paced environmentOperates general office equipment such as computers, scanners, calculators, fax and photocopy machinesOpens and routes incoming mail, answers correspondences, and prepares forms and material for outgoing mailCross-trains in order to learn how to perform duties in a backup role for other Vehicle Licensing Services personnel and in turn will cross-train other employees as a backup for own job dutiesAbility to ensure all correspondences are EMKAY compliant as outlined in our Marketing Guideline and posted on the intranetPerforms special projects and duties as assigned by department supervisorEDUCATION AND EXPERIENCEMinimum of four year degree graduate or equivalent work experiencePrior automotive, fleet leasing, office and customer service experience is a plusWord processing training or experience and spreadsheet training or experience helpfulCOMPETENCIESStrong verbal and written communication skillsAbility to work without constant supervisionResearch and problem solving skillsAbility to anticipate, recognize, and define problems while formulating solutionsEffectively Interact with customer executives, managers, and vendorsDecisiveness with ability to discern issues that need to be referred to a supervisorGeneral arithmetic skills#J-18808-Ljbffr