Job Title

MAIN DUTIES & RESPONSIBILITIES Please read the following job description thoroughly to ensure you are the right fit for this role before applying.As the Store Manager, you will play a pivotal role in managing our team of retail associates, bartenders and BST employees, interfacing with our customers, and contributing to the overall success and profitability of the store. The Store Manager is a leadership member, and will be expected to perform at the highest possible level and showcase the greatest possible results within their stores. RETAILResponsible for maintaining a beautiful and well organized storekeep up to date with new store sales, promotions, new product introductions, and is expected to educate their staff accordingly. Be familiar with these four tools: in-store sales incentives, slogans, business model, and ethos. Drive sales by building enthusiasm for products and the concept of the store and should spread that enthusiasm to staff.Communicate with the company's merchandising manager on current store needs. Begin each shift with a daily staff huddle to go over store goals and expectations for the day. Provide a legitimate count of all visitors to the store daily. This is to be submitted at the opening or closing of the store, every day of the week, until new door counters arrive.Train staff to greet each customer upon entering the store.Oversee and enforce restocking protocols within staff. All merchandise should be fully stocked and front faced at all times. Vinyl racks should be properly merchandised to display all vinyl organized and neat at all times.Staff and schedule each store to have at least 3 staff members per day as an opener, a mid shift, and a closer. Maintain a labor to sales percentage of 18%, and use sales metrics to maintain this percentage, while also staying in line with staffing policy outlined previously.Ensure stockroom stays neat and organized to avoid any safety and health hazards and to provide clear access to back stock merchandise for restocking purposes.Be familiar with our return policy, and effectively resolve any customer complaints in a professional manner.Collaborate weekly with Upper management to ensure the store lives up to standards.Be informed about vendor/wholesale and buy sell trade procedures, and direct all new inquiries to our website for appointment/application submission. Educate staff on these procedures.Train staff regarding all merchandise, vinyl, and vintage product knowledge to provide proper customer service and answer any questions the customer may have.Manage all Vintage vendors within their store.BAR-help your store's Bar Manager with the following tasks..Maintain given bar margins and monitor bar sales weekly.Watch for customer intoxication levels and be comfortable with removing unruly customers.Oversee all bar f&b training and procedures to ensure all GSV guidelines and procedures are followed.Oversee and implement the GSV food program.Cleanliness is top priority behind the bar and should be maintained at all times. The Bar Lead should be on top of staff for consistently cleaning, washing, dusting, and sanitizing in accordance with safety and health protocols.Train & schedule all staff to do prepwork for all liquor and food.Ensure Bartenders are trained in mixology, prepwork, and taste testing with all drinks and food.Orders all bar and store supplies: food, liquor, beer, wine, mixes, bags, cleaning supplies, etc. for the entire store.Responsible for maintaining the bar s beginning and ending inventory that should be submitted to the Area Manager monthly. Monitor and budget all ordering alongside inventory totals. All ordering must be monitored and budgeted alongside this inventory.Be familiar with the menus and bar promotions and educate staff appropriately.Keep bar fridges fully stocked and no fridge should look or appear empty.Responsible for maintaining bar merchandising to the standards set by the Store Merchandising team.Train staff to ask on every transaction if they want a drink or a shot, using slogans and incentives to upsell. Staff is also expected to be trained by the Bar Lead on asking Single or Double on every drink purchase.Conduct all new staff interviews. Give input and ask questions to help ensure the top candidates are hired.STAFFResponsible for hiring, training, and performance of all staff.Ensure all staff are following F&B safety guidelines and procedures and have attained their Servsafe certification. Follow appropriate onboarding procedures for new staff, and complete the training checklist BEFORE allowing new staff to be scheduled for regular shifts.Develop and maintain a schedule for all employees within the store in accordance with our staffing policy, and the schedule should be centered around peak weekdays and times, store promotions, holidays, and other store needs as they arise. Coach and document staff members if not aligning with GSV ethics and expectations. Submit time cards for record keeping and payrollSet the example by providing outstanding customer service and follow the customer service guidelines at all times. Train staff on customer service guidelines. Know how to handle health department inspections, and consistently follow our food & safety guidelines.Maintain a positive and professional attitude in store along with the entire staff. approach customers with an open heart and warm welcome. Train staff to do the same. Educate staff on all unique bar offerings and different food menu items.Train all staff on Square POS systems, and consistently monitor transactions to ensure proper checkout procedure is followed. Teach staff members on upselling on every single transaction.STORE MANAGER REQUIREMENTS:Excellent interpersonal communication.A customer service-oriented attitude.Confidence to lead and direct a team of associates.Ability to manage time and stay organized.Strengths in leadership, management, team building, and problem-solving.Capability to thrive in a fast-paced and oftentimes high-pressure environment.Numerical and analytical knowledge to properly achieve and track store goals.Enthusiasm and a positive attitude.Good recordkeeping for paperwork and state issued signage for displays in windows and break rooms.Knowledge of Google Suite & Microsoft Office for communications and goal tracking needs.Knowledge of shrink & loss prevention.Ability to track and report budgets and expenses.Organization in ordering, reporting, and upkeep of all bar inventory.Familiarity with bartending practices and ability to train bartenders.Must be available to work at least 40 hours per week in store, nights, weekends and holidays.Must be eligible to work in the United States.Other Requirements: Must live in or be able to reliably commute to our Cherry Creek locationMust be able to lift up to 15 pounds at times. Must be able to provide proof of ability to work in the United States. Must be available to work nights and weekends