Job Title

This position provides an exciting and challenging opportunity to work in a diverse and fast-paced environment with potential for future growth. Be part of a team that contributes to the success of the organization. The right candidate may work in our headquarters in Quincy, MA or other local sites. As a CSS in Subrogation, you will be responsible for pursuing loss payment recoveries. This candidate will be hired at the right level depending on their background and skill set. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system. Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains an effective reminder system. Negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level. Will keep management informed of activities and problems with in assigned area of responsibility. Pursues subrogation and may arrange for salvage to obtain the maximum recovery. Provides information to all interested parties, including the local agents, by answering routine questions regarding the status of the claim. Maintain claim files and document claim file activities in accordance with established procedures. Will successfully complete all required in-house training Performs other related duties as required or requested. Manage and track all claims referred to Subrogation counsel. Daily navigation and management of E-Subro Hub Prepare well written contentions for arbitration filings when liability and damages are in dispute. Requirements Some work experience in Claim or insurance experience desirable. Some work experience in Claim Work Station, arbitration forms and E-Subro desirable but not required. Ability to prioritize a busy workload and multi-task. Strong attention to detail Strong negotiations skills. Effective writing skills. Desired candidates will have an Associates or Bachelors Degree, or equivalent related work experience.