Job Title

Gallopade is seeking an eLearning Support and QA Specialist to join our rapidly growing company as part of our Product Development Department. The eLearning Support and QA Specialist will be responsible for reviewing all digital educational materials for accuracy. This role will support the editing, proofreading, and testing of materials before they are finalized for release. This role ensures that product content, data, and performance are precise and functioning. This role is a key contributor within the Product Development Department. It is a full-time position, on-site at our Peachtree City, GA headquarters.Description:The eLearning Support and QA Specialist will work with the digital team lead to facilitate the development and release of new digital products, features, enhancements, updates, and corrections. These deliverables must be done in scope, on time, and within budget to meet our customers' expectations. This job requires strong attention to detail and excellent communication and organizational skills.Responsibilities:Test, edit, and proofread all digital products keeping the end-user (teachers and students) in mindManage QA projects, prioritizing the elimination of errors and bugsSolvetroubleshoot technical problemsTake feedback from the team lead, team members, and clients and discern what changes, if any, need to be made to resolve the presenting issue and prevent future occurrencesEffectively present designs, communication rationale, and trade-offs, and be receptive to feedbackCommunicate with team members, gather feedback, and iterate quicklyDifferentiate recommendations for changes based on the audienceKeep up to date with new software and industry standardsEngage the teammanagement before final decisions and directionsPerform at a high level in a fast-paced, dynamic environment and be open to changePassionately protect and adhere to the Gallopade user experience, including our values, voice, brand, and missionQualifications:BABS degree or equivalentA minimum of 3 years of user experience design, human-computer interaction, web design and development, or related field experienceSoftware: CSS, HTML, InDesign, Photoshop, Illustrator, Word, ExcelFlexibility; ability to manage a variety of tasks, projects, and deadlinesDetail-oriented; strong proofreaderEfficient and productive; strong work ethicTime management and organizational skillsAbility to work independently and within a teamSupport systems change initiatives across the departmentRecord and prioritize errors and corrections promptlyImplement department-specific tools, data collection, and other solutions as needed, assisting with requirements-gathering as neededCreate and continuously improve Data Integrity Compliance based on functional applicabilityImplement reporting and metrics based on the requirements and strategic direction of the director; analyze data for trends and communicate insights for actionable application within the Product Development DepartmentExperience With:Agile methodologiesFunctional, regression, and end-to-end testing - manual and automatedAPI integration, automation, and reportingSoftware: CSS; HTML, JavaScript, and Python are requiredKnowledge of iOS requiredKnowledge of SQL preferredPreferred: 2+ years of experience in cloud-based software designdevelopmentExperience in any of the following areas is a plus: content or asset management software, instructional design, and K-8 curriculum resourcesKnowledge of QA Testing methodologies, software, and testing life cyclesMust have troubleshootingdebugging experienceStrong organizational skills, tracking multiple test executions simultaneously, and ability to synthesize the resultsStrong hold on testing fundamentals, testing techniques, and methodologies, SDLCProcess testing types like Regression, Smoke, Sanity, Manual, Functional, and CrossBrowser, Integration Testing, etc.Good understanding of functional and UI-level TestsFlexibility; ability to manage a variety of tasks, projects, and deadlines; detail-orientedEfficient and productive; strong work ethic and strong time management and organizational skillsTo Apply: Submit a cover letter with salary requirements and resume to Harold Rich, Director of Human Resources: