Job Description: Pay Range: $15hr - $20hr Responsibilities: The following represents the core duties to be performed by this position, the list is not meant to be all-inclusive or restrict assignment of other duties. Greets guests and interacts with office personnel and visitors in a professional and positive manner. The highest commitment to customer service, development, and satisfaction is a key component of this role. Must be able to carry out written, oral, and diagrammatic instructions. dhere to all safety protocols and procedures. Maintain a safe, clean, and professional office services work area, ensuring the space extends a welcoming and *** climate. Receive all inbound mail; sort, record packages and distribute mail to appropriate floors, departments, and individuals. Correct and forward misdirected mail, as needed. Timely manage all outgoing mail; collect, prepare, document tracking details and ship. Monitoring mailroom email and Teams accounts; respond timely to associates inquiries. Support the receptionist(s) in ensuring the support needs of the Rosemont campus are effectively addressed in an efficient and effective manner. ssist with special assignments and general administrative duties as assigned; to include but not limited to sorting, alphabetizing, decollating, stuffing, inserting, etc. Internal: associates. External: guests, visitors, customers and outside vendors. Work Environment: Inside office: The associate in this role is expected to perform assigned responsibilities in an office-based environment. Minimum Qualification: One to three years' experience in mailroom, office services or other relevant fields required. Strong communication (written and oral) and customer service skills. Must have customer service skills, and be able to maintain a consistent, professional level of service. bility to manage multiple tasks simultaneously, prioritize and meet deadlines under pressure. Well-organized, with sharp attention to detail. bility to effectively address concerns and problem solve while also maintaining adherence to standards. Knowledge of Microsoft Office and basic computer and Internet skills. Standing for long periods of time; significant walking, pushing, picking and packaging items. Due to the nature of the job the candidate should be able to lift 50 pounds with assistance. Education: High School Diploma or equivalent. Preferred Qualifications: Postage meter machines experience. Client machine experience. Preferred experience using shipping software required by common shipping carriers.
Job Title
Mail Clerk