The EnglishSpanish Interpreter in our Neighborhood PACE program is responsible for providing interpretation to the patients and staff in our PACE Centers. This role will provide interpreter services as needed. This role will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).Essential Duties and Responsibilities: Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all NeighborHealth interpreters and has provisions for: Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing educationskill development.Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.Qualifications and Requirements:Completion of a medical interpreter certification program required1-2 years of interpreting experience in a medical setting in the United StatesVerbal and written bilingual skills requiredExperience working with the older adult population strongly preferredDemonstrates competence in the provision of culturally appropriate interpretationAble to perform different interpreting modesExcellent interpersonal skills and ability to communicate and work as part of a team with other colleaguesUnderstanding of patient rightsComputer skills preferredHighly motivated and able to prioritizeBenefits:Medical, dental, and vision coverage.Life and disability insurance.401(k) retirement plan.Tuition reimbursement.Flexible spending and transportation accounts.Paid holidays, vacations, sick, and personal time.Generous staff development benefit.Excellent malpractice coverage.Pet insurance.Free parking.And much more.
Job Title
Spanish Interpreter