Job Title

Position Type: Technology/Technology Coordinator Date Posted: 9/26/2024 Location: SASED Administrative Offices Date Available: 10/21/2024 Title: Technology Coordinator Reports To: Executive Director FLSA Status: Exempt Job Goal: Effectively manage the use of computers and other technology in instructional and administrative programs throughout the cooperative. Qualifications: Bachelor's Degree with experience and/or training in educational technology Experience in design and management of local and wide area networks, web servers, e-mail servers and operating systems Thorough knowledge of network protocols and server operating components Experience with Microsoft Windows and Apple iOS / OSX Experience with Office 365 and Google Suite for Education Experience with student management software applications Experience in providing training for administrative and instructional computer systems to a variety of users Skills and Abilities: Excellent oral, written and interpersonal communication skills which foster good working relationships with internal and external users Advanced working knowledge and experience with computers, printers and software applications Advanced experience with computer networking and operating systems such as Windows 7, Windows 10, Apple iOS, Android and Apple OSX Advanced working knowledge and experience with hardware, projection devices, telecommunications, multimedia technology, printers and multifunction copiers Advanced expertise in Microsoft Office applications Advanced working knowledge of remote access systems Skills, aptitude and physical ability to perform assigned duties including, but not limited to, setting up computers and peripherals Excellent analytical and troubleshooting skills Proven ability to work independently and be organized Advanced knowledge of commonly used concepts, practices, and procedures within the Educational Technology field Maturity to maintain confidential information of staff Ability to self-direct and to make decisions in absence of supervisor Ability to maintain a positive and flexible attitude toward daily responsibilities, colleagues and schedule Ability to drive throughout DuPage County to all SASED locations (mileage reimbursed) Duties and Responsibilities: Develops and implements a technology plan consistent with the mission and vision of SASED then updates such plan on a regular basis incorporating user satisfaction survey data Coordinate completion of Help Desk tickets Maintain compliance with state and federal laws and regulations related to but not limited to SOPPA Serves as a member of the SASED administrative team and assists in the identification of, and solutions to, cooperative technology needs and issues Serves as liaison between SASED, strategic partners and member districts Develops and administers the approved technology budget Supervises, prioritizes, and assigns the work of technology staff and Junior Systems staff, as well as project management Evaluates Junior Systems staff Develops and maintains recovery plans to ensure technology systems and operations continue in the event of an emergency Collaborates in all aspects of creating, sustaining and enhancing of a robust infrastructure by conferring with strategic partners and vendors to provide a technology rich learning environment Manages applications, phones and security systems, media and hardware Develops practices and procedures for the safe, efficient, effective and acceptable use of technology and telecommunications, including professional development for cybersecurity Is responsible for securing the network by developing network access, monitoring, control, and evaluation; maintaining documentation (new employees and students, includes fobs) Is responsible for maintaining an inventory of all technology related items (licenses, fobs, phones, hardware, etc.) Creates and implements a strategy for the purchase, deployment, repair, maintenance and utilization of hardware, software, and licenses to support instructional and administrative activities of SASED. Recommends the purchase of copy, facsimile, telephone and like machines and equipment and oversees a program for the installation, maintenance and, as necessary, disposal of such equipment. Develops and maintains processes for technology procurement that include clearly defining requirements and evaluation, and maintain vendor and partnership relationships Maintains the website and ensures that it is in compliance with all necessary regulations. Oversees the e-rate program to ensure proper filing and funding and record keeping. Oversees the operation of technology used for meetings, presentations and other events as necessary Assist faculty and staff in the installation and use of special peripheral devices including printers, scanners, interactive devices, digital cameras and projection devices. Coordinates with member district technology departments for access and configuration Maintains 1:1 device management plan in coordination with member districts Ensure that disposal of obsolete hardware and software is handled quickly in accordance security standards, and in an environmentally friendly and secure way Remains attuned to current development in the field of technology and shares such information with personnel Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to drive, stand, walk, sit, write/type, speak, listen, and bend, push and/or pull, some climbing and balancing, and some stooping, kneeling, crouching and/or crawling. In addition, the employee may occasionally be required to twist and reach. Specific vision abilities required by this job include close, peripheral and distant vision. Ability to work in an office environment setting, standing, lifting up to 25 pounds, filing, operating office machines and computers, communicating with staff, visitors, and others. The noise level in the work environment ranges from quiet/moderate to loud. The employee is frequently required to interact with other staff and visitors. The employee is directly responsible for the safety and well-being of students. The statements in the job description are intended to describe the general nature and level of the work to be performed by (an) individual(s) assigned to this position. They are not an exhaustive list of all duties and responsibilities related to the position. This job description will be reviewed periodically as duties and responsibilities change with business necessity and School Board Policy and procedures. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Terms of Employment: 259-day work year at compensation set by the SASED Board of Directors. Evaluation: Performance will be evaluated in accordance with the SASED Board of Directors policy on evaluation. Salary Range: $88,000-$98,000