Job Summary: The Keyholder partners with Store Management to achieve sales results by supporting a positive team environment and client-focused business. Expectations: Leadership Responsibilities Models and teaches store associates to support a positive client-centric environment. Models and coaches effective Supervisor on Duty behaviors to maximize performance and productivity. Upholds a positive work environment. Selling & Client Service Exhibits a passion for delivering exceptional client service and inspires by example. Consistently adheres to Company selling, service and clienteling behaviors. Positively contributes to daily, weekly and monthly sales goals by consistently achieving or exceeding personal selling goals. Assists in maintaining the selling floor, stockroom, and cash bar organization and cleanliness. Adheres to loss prevention policies and procedures in order to minimize loss and achieve shrink goals. Daily Operations Works with Store Manager to maximize sales by ensuring an efficient and client-centric store operation. Assists with the processing of POS/mPOS transactions, opening and closing procedures and banking. Maintains selling floor, stockroom and cash bar with proper supplies, organization and cleanliness with consistency. Ensures loss prevention compliance in order to minimize loss and achieve shrink goals. Qualifications At least 1-3 years of retail experience Luxury or contemporary experience preferred Passion for customer service, styling and product Demonstrated ability to drive sales Ability to interact cooperatively and work as a team towards a common goal Product Centric
Job Title
Key Holder