The Product Engineer will promote adoption of MISUMI Structural products through design communication with customers (email & phone), manufacturing coordination, and special engineering projects as needed. Customer Support: Provide product specifications, pricing, and availability to customers. Thoroughly answer technical questions related to installation and operation of structural components. Give technical support for FRAMES design software including installation and design use. Capture customer feedback to identify improvements to the user experience. Participate in internal and external technical design support and education for products including details on materials, surface finishes, fits, tolerances, and sizing via phone, email, and internal training. Offer customers hardware and accessory recommendations based on their application. Maintain internal SOPs, logs, databases, and additional team documentation as needed. Promote structural products and educate customers such as design and mechanical engineers, buyers, or other professional and technical personnel on MISUMI product lines to increase sales. Provide product and design support including cross-references to increase MISUMI usage in customer designs. Team Support: Contribute to large or complex internal improvement projects. Present accurate data to management to assist with regular and special reporting; identify areas where improvement in efficiency or outcome are possible and contribute to solutions. Other: Other responsibilities may include manufacturing development, manufacturing kaizen, product development, or as needed by the organization. Travel requirements - minimal Job Requirements: Bachelor's degree in Mechanical, Automation or Industrial Engineering 1-2 years of relevant experience with aluminum extrusion or related products. Sizing and specifying Industrial Automation components; hands on experience a plus Working knowledge of 3D CAD, MS Office (Outlook, Word, Excel, PPoint, Teams) and Tableau Excellent problem solving, interpersonal and conflict management skills Excellent verbal and written communications skills. Strong ability to work both independently and collaboratively as part of a team. High motivated, organized, responsible, possessing leadership skills and be results oriented. Knowledge of manufacturing processes and equipment, quality inspection tools. WHAT WE CAN OFFER YOU: MISUMI will provide training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you! MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop to meet customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are excited to announce that we received Comparably's annual Happiest Employees and Best Company Perks and Benefits in 2024 in recognition of our employee centric culture, opportunities for growth and advancement, and outstanding leadership. MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law. FOR CALIFORNIA RESIDENTS: MISUMI USA, Inc. ("MISUMI") complies with the California Consumer Privacy Act ("CCPA"), California Privacy Rights Act ("CPRA"), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at If you have any concerns, please send an email to . Powered by JazzHR
Job Title
Product Engineer 1