Description McGovern Subaru of Acton, MA- part of the McGovern Automotive Group- is hiring an Automotive Service Advisor! We are the fastest growing Automotive Dealer Group in New England. McGovern Automotive just celebrated our 6th Anniversary and proud to boast our 20 locations and many more on the way. We offer detailed training, defined processes to aid in every team member success, time off for all major holiday and comprehensive pay plan structures that other Dealers won't compete with. Join a Dealer Group where your hard work and dedication will be rewarded with long term opportunities for career growth and unbeatable financial incentives along the way. What our Service Advisors do - Meets dealership sales goals Works with customer and technicians to identify required maintenance Advises customers on necessary and recommended services Computes cost of replacement parts and labor to restore vehicle to condition specified by customer Estimates cost of mechanical, electrical, or other repairs Enters itemized estimate on service order and explains estimate to customers Qualifications - MUST have minimum 2 Years' experience at a high-volume dealer Displays customer relationship and interpersonal skills and maintains focus on customer satisfaction Maintain core knowledge of products and product updates Meets deadlines by prioritizing assignments, and multi-tasks under pressure Is self-motivated, organized, detail oriented, and success driven Is team-oriented with a desire to achieve both individual and collective goals Maintains professional appearance and positive, high-energy presence Holds valid driver's license Able to pass background and drug screenings About Our Company: McGovern Automotive Group's culture of "customer first" and a commitment to transparency enables us to provide exceptional service and superior value for our customers. Our rapidly expanding business provides significant opportunity for learning, training and career growth. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, dental, 401K with matching, paid time off) and a professional, team- oriented and promote from within culture. McGovern Automotive Group is an Equal Opportunity Employer* Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Work Days: Monday to Friday Weekends as needed Experience: Service writing: 1 year (Required) Customer service: 2 years (Required) License/Certification: Driver's License (Required) Ability to Relocate: Acton, MA 01720: Relocate before starting work (Required) Work Location: In person
Job Title
Automotive Service Advisor