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Job Title


FT Customer Experience Associate - Work From Home


Company : CertainTeed


Location : champaign, IL


Created : 2024-09-20


Job Type : Full Time


Job Description

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, vision & dental / 401k match / PTO - As a Customer Experience Associate you'll: Ensure customers receive a 'best in class' customer experience by answering product questions, through inbound calls, emails, chats; Proactively promote CertainTeed products and identify opportunities for business development and sales opportunities; Proactively gather customer insights and pain points of each touchpoint; Collaborate with the Managers, CX team, staff at plant level and sales teams to ensure customer requirements are constantly being met...Hiring Fast >>