Job Title

Position Overview The Receptionist will work closely with the Employment Specialist and Workforce Villages Teams, along with the Human Resources Generalist, as a supporter of St. Joseph the Worker's mission, vision, and growth. The Receptionist will provide administrative and clerical support to facilitate daily functions and will be responsible for ensuring all SJW visitors feel welcome. Functions of Position The Receptionist's work duties will include, but are not limited to: Opens the office in the morning, brews coffee, posts office signage, stocks kitchen and bathroom supplies, and ensures that the office is ready for business daily. Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escort them to the appropriate location. Prioritization in answering, screening, and transferring phone calls to appropriate staff; takes messages and schedules appointments. Maintains the voicemail system, ensuring that all voicemails are responded to in an efficient manner, or redirected to the appropriate recipient. Receives mail, documents, packages, and courier deliveries and distributes them; responsible for traveling to two off-site mailboxes to pick up mail and distribute accordingly. Responsible for retrieving and filing all required initial client paperwork in Salesforce. Responds to and resolves inquiries regarding services offered by St. Joseph the Worker, as well any other relevant questions. Orders and coordinates office supplies and delivery to both office locations. Coordinates and plans quarterly employee engagement events, ensuring that events and food are within the designated budget as determined by the Finance Department. Manages the conference room reservations as well as all necessary meeting meals. Maintains front- and back-office cleanliness daily. Operates office equipment, including printer, personal desktop computer, and other standard office equipment as necessary. Required Attributes High School diploma or equivalent required. Clerical or related administrative experience preferred but not required. Ability to type at least 45 WPM. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and a strong attention to detail. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software. Must be able to obtain and maintain a Level One Fingerprint Clearance Card prior to hire. Reporting Reports directly to the Human Resources Generalist. Evaluation Annual review to be with the Human Resources Generalist to review employee's performance over the past year. Subjects to be reviewed and discussed will include but are not limited to the proficiencies in the effective management of daily office functions, the quality of client and visitor interactions, efficient phone and voicemail system prioritization, and the value added to the team. Input from vendors and/or partners that have worked with the Receptionist as well as other individuals within the organization to be considered. Review history of attitude and record of representing the Organization positively. Lastly, evidence of how you demonstrate SJW's core values.