Job Title

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona PURPOSE OF THE JOB Responsible for developing, implementing, and overseeing programs and strategies that promote positive interactions and relations between BCBSAZ and the communities it serves. This position serves as a liaison between BCBSAZ and various stakeholders, including local organizations, schools, businesses, and community groups, to foster collaboration and trust. REQUIRED QUALIFICATIONS Required Work Experience 3 years' experience in healthcare field, community relations, public administration, communications or related field Required Education High-School Diploma or GED in field of study Required Licenses N/A Required Certifications N/A PREFERRED QUALIFICATIONS Preferred Work Experience N/A Preferred Education N/A Preferred Licenses N/A Preferred Certifications N/A ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Create, implement, and manage outreach initiatives aimed at community engagement. Develop strategies to enhance the visibility and accessibility of BCBSAZ within communities. Coordinate community events which facilitate dialogue and foster positive relationships between BCBSAZ and community members. Establish and maintain partnerships with community leaders, nonprofit organizations, educational institutions, and other relevant stakeholders to promote community-oriented engagement. Act as the spokesperson for BCBSAZ at community events and public meetings, representing BCBSAZ's interests and promoting its programs. Collaborate with communications team to create communication materials, such as press releases, brochures, and social media content. Address and mediate community concerns and complaints, providing feedback to BCBSAZ leadership for continuous improvement of services and relations. Develop and evaluate policies and protocols that impact community outreach efforts, ensuring alignment with BCBSAZ's values and corporate goals. Measure the effectiveness of outreach programs and initiatives, providing reports and recommendations to department leaders. Participate in business continuity planning and exercises, ensuring the community outreach perspective is considered. Local travel to various community events is required. The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Perform all other duties as assigned. REQUIRED COMPETENCIES Required Job Skills Excellent verbal and written communication skills. Proven ability to work collaboratively with diverse groups and to manage conflict effectively. Familiarity with social media and other modern communication platforms. Required Professional Competencies N/A Required Leadership Experience and Competencies N/A PREFERRED COMPETENCIES Preferred Job Skills N/A Preferred Professional Competencies N/A Preferred Leadership Experience and Competencies N/A Our Commitment AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group. Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see . If interested in this position, please apply.