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Job Title


Customer Relations Representative - State Farm Agent Team Member


Company : Jim Tom - State Farm Agent


Location : chicago, IL


Created : 2024-09-17


Job Type : Full Time


Job Description

Customer Relations - State Farm Agent Team Membe r wanted for local Chicago State Farm Agency. You will help grow our agency through meaningful insurance client improve the lives of our insurance customers by proactively marketing relevant insurance products and services which will improve our clients, their family, businesses properties and assets. As an enthusiastic, energetic, attentive, proactive, customer focused and sales-minded professional, we'd be eager to have you on our team. BENEFITS OFFERED Base comp - plus bonus incentive Paid time off - PTO Profit sharing plan Health premium allowance Paid in office training once insurance licensed Growth potential/opportunities for advancement within my agency Reimbursement of insurance licenses after 3 mths if unlicensed Compensation for this role is determined by a number of factors including skills, insurance experience, education, insurance licenses and certifications. Depending on your skills and ability, candidate may be eligible for bonus incentive earnings based on sales production. RESPONSIBILITIES Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Strong communication and problem-solving skills. Promote successful and long-lasting customer relations. Network to develop new prospective insurance customers in a variety of ways to market/sell all insurance products Review existing customers' accounts to address gaps and cross sell additional products to customers based on their needs QUALIFICATIONS Excellent communication skills Easily able to build rapport Strong Influence & Negotiation skills - able persuade/convince customers to buy products or services based on needs! Customer focused - Highly Proficient: Responding to customer situations with sensitivity Strong work ethics Attention to detail - Ability to complete tasks on accurately Coachable - Positive attitude Energetic - Enthusiastic Team player Insurance Producers Licenses required Current active or recent insurance agency experience preferred Bilingual Spanish preferred Note: Candidates must possess required Illinois Insurance Producers Licenses - If not, the ability to acquire insurance licenses prior to office training is required - Thank you! This in-office position is with a State Farm independent contractor State Farm Insurance Agent's office, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm Compensation: $35,000.00 - $55,000.00 per year Do you want a career and not just a job? We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Chicago, 60618 (North Center). Our office is open Mon-Fri - 9am-5pm. I have been a State Farm agent since 1989. Additional languages spoken: Spanish and Cantonese If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.