Job Title

Job Description Join Climate Pros, the leader in commercial refrigeration, as our Claims Insurance Supervisor. In this proactive and dynamic role, you will oversee liability claims, litigation, and the comprehensive insurance program for all Climate Pros entities. Your focus will be on risk-tolerant strategies to manage and mitigate potential exposures, ensuring that our company remains protected and compliant. You will lead a team of professionals, driving accurate claims submissions and effective liability mitigation. With a keen eye for detail and a professional, action-oriented approach, you will collaborate with internal departments and external stakeholders to optimize insurance coverage and resolve financial risks. Your proactive mindset and dedication to accuracy will help maintain our high standards and safeguard our company's interests. Duties and Responsibilities: Oversee Workers Compensation, General Liability and Auto Liability streams of commercial insurance programs, including efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes, and remaining apprised of the financial value of claims, coverage placement, and litigation management. Assist as a primary handler of Auto Liability claims as workload requires. Develop KPIs associated with claims and claim specialist performance. Prepare and present reports and presentations on claims performance, risks and financial outcomes to keep senior management apprised of claims. Monitor insurance policy and industry changes and updates commensurate with organizational strategy and growth, and regulatory requirements to ensure compliance and minimize financial risk. Lead and mentor a team of claims specialists and insurance coordinators, providing guidance, training, and performance management. Foster a collaborative and supportive team environment to achieve goals and objectives. Participate in internal and external audits related to claims and insurance operations. Mitigate organization's exposure to risk by formulating, developing, and coordinating all claims- related activities, as well as resolving claims at the least possible cost through risk transfer techniques, where applicable. Partners with stakeholders and leaders to provide Human Resource, Business Development and Safety with advice and guidance concerning contractual risk transfer and other risk mitigation tactics. Liaison between insurance agencies, brokers, and law firms, with the risk and insurance teams throughout the entire lifespan of litigated cases to ensure each is brought to a suitable resolution. Asist in the renewal process with Insurance Coordinator, Management and Broker(s). This would include coverage, Terms, conditions, endorsements, pricing, and rates. Oversight for post loss reduction monitoring such as salvage, subrogation, and rehabilitation Management of RMIS platform and responsible for ensuring claims specialist workflow is achieved within the system. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Desired Skills, Certifications, and Education: Experience: Minimum 5 years of experience in commercial insurance and claims, with a strong preference for candidates who have a background in risk management. At least 2 years should be in a leadership or team lead role, specifically focusing on construction or industrial liability claims. Education: Bachelor's Degree in Business, Finance, or a related field is required. Equivalent experience in lieu of a degree will also be considered. Technical Skills: Proficient in using computers and various software applications, including a strong command of Microsoft Office Suite, particularly Excel. Risk Management: Demonstrated ability to proactively identify and mitigate risks, ensuring that the company's interests are safeguarded. Attention to Detail: Highly detail-oriented and accurate, with a proven track record of meticulous record-keeping and data management. Initiative: Prone to taking action and demonstrating professionalism in all aspects of the role, with a focus on achieving results. Protective Nature: Cautious and vigilant in protecting the company's assets and interests, with a strong understanding of compliance and regulatory requirements. Communication: Excellent verbal and written communication skills, capable of conveying complex information clearly and succinctly to a variety of stakeholders. Leadership: Proven leadership skills with the ability to mentor and guide a team, fostering a collaborative and supportive work environment. Honest team player, growth-oriented, with the ability to do whatever it takes; safely! Physical Requirements and Working Conditions: Regularly required to sit, stand, and walk; occasionally lift and/or move up to 25 pounds; noise level is usually moderate. All employees may be required to visit a customer site and/or complete a ride-along with a field technician as part of their employment. EEO Statement Climate Pros is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.