Job Title

Our enterprise-level client is seeking a Salesforce Administrator to join the team in New York City. Please see below for full details--Job Notes ---6+ month contract extensions and perm conversion possible with good performance.--Onsite in Manhattan, NYC, 5 days per week.--ASAP start date--Drug & Background required.Responsibilities include:Our client is looking for a highly driven individual with knowledge of the Salesforce data model to join the Salesforce team. In this role, you will assist with training, implementation, and maintenance of our Salesforce Lightning application. You will also be responsible for maintaining and optimizing Salesforce to improve the service experience for team members. Strong technical acumen and process orientation are key qualities for this role. Familiarity with the Lightning Design System and experience with the Service and Marketing Clouds is preferred.Minimum Requirements:-A bachelor's degree in communications, computer science, business or similar field.-A minimum of 3 years of experience as a Salesforce administrator.-Salesforce Administrator 201 Certification.-Salesforce Advanced Administrator 301 Certification.-Experience serving as a system administrator in Salesforce Lightning.-Experience in AgileScrum project methodology.-Strong self-motivation, multitasking skills and the ability to work independently in an unstructured environment.-Excellent written, verbal communication, public speaking and presentation skills.-Excellent problem-solving and decision-making skills.-Demonstrated track record of performing Salesforce administrative tasks including creating custom objects, fields, workflow and validation rules, page layouts, list views, reports, dashboards, email templates and Lightning app pages.-Demonstrated ability to gather user requirements and transform them into system requirements with a strong attention to detail.-Experience administering the Service and Sales Clouds in a work environment.-Experience using Salesforce Data Loader, Import Wizard and Workbench.-Ability to complete tasks on tight deadlines with minimal supervision.-Ability to read, write and edit Salesforce object query language (SOQL) queries.-Strong proficiency in Microsoft Office applications - especially Excel.Responsibilities:-Provide day-to-day support and advise end users on how to use Salesforce effectively.-Assist with training internal staff on Salesforce administration and development.-Perform user set up and maintain user roles, security and profiles in Salesforce Lightning.-Monitor and report on issues, system configuration and maintenance processes.-Insert, upsert, update and delete select data using Salesforce ETL tools.-Create and maintain reports and dashboards according to user and project requirements.-Create custom objects, fields, workflow and validation rules, list views and page layouts according to project timelines.-Create declarative flows and process builders for end user needs.-Proactively gather feedback and requirements from users and identify system changes.-Attend vendor meetings and keep detailed notes on meeting discussions.-Work closely with internal project team to record and monitor adoption and usage.-Assist in the creation of organization-wide protocols for proper use of Salesforce.-Work with internal team to maintain integrations with on-site and cloud-based platforms.-Work with vendors to troubleshoot and apply new features, upgrades and patches.-Maintain system security including sharing rules, role hierarchies and field-level security.Additional preferred skills:-Experience using Flosum for Salesforce release management.-Experience in information technology or computer science is a plus.-Advanced Salesforce administrator, platform app builder or platform developer certification is a plus.-Experience with APEX, HTML, SQL, Java or JavaScript is a plus.-Experience working with AS400 or other enterprise level platforms is a plus. Why Choose Merge IT?We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka "˜Big Name' - think big banks, big pharma, etc.).We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks. Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter.Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.