Job Title

Our midtown Manhattan law firm has thousands of clients who have been harmed by defective medical devices and dangerous drugs. We are seeking an entry-level Legal Assistant with excellent communication skills to join our team. You must have a friendly, helpful attitude and be a good listener who can effectively evaluate and obtain information we need from our clients to proceed with their cases. Although 90-95% of your day will be spent on the phone with clients, you must be able to work effectively as a team player with paralegals. Please note: You will be making approximately 250-300 calls per day (including voicemails).Job ResponsibilitiesFollow-up with clients by phone and email to expedite the return of documents required to further investigate their claimFollow up with medical records providers to obtain status on return of medical recordsVerify information we have previously obtainedSkip tracing clients that we are unable to reachQualifications, Skills and RequirementsComfortable with high volume phone callsAbility to prioritize efforts and work in an efficient mannerHighly organized with strong attention to detailGoalquota-driven, self-starter who takes ownership of workAbility to exceed provided minimum daily call metrics consistentlyPreferred Additional Competencies Bi-lingual (Spanish)Proficiency in Microsoft ExcelWord & OutlookExperience with Adobe Acrobat SuiteExperience using Salesforce or other CMSCRM experienceLegal, Pharma, or Pre-med interestBernstein Liebhard LLP is an Affirmative Action Equal Opportunity Employer