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Job Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.LOCATION:  250 Miller Place, Hicksville, NY 11801HOURS: 12:30pm - 9:00pm; Monday to Friday FULL TIME:   Benefits EligibleIn this role you will:Receive a large volume of calls from physicians, patients and internal staff regarding test results, supply orders, test verifications, name changes, billing adjustments and other miscellaneous informationDemonstrate excellent research, problem solving and follow up skillsTroubleshoot and resolve ongoing problemsDemonstrate excellent communication and customer service skills both with internal and external clientMeet or exceed daily production standardsComplete special projects and assist team members with various customer service tasks as neededAll you need is:Excellent communication and customer service skills both with internal and external clientsFamiliarity with medical terminologyStrong computer literacy with good typing skills, 45 words per minuteExcellent research, problem solving and follow up skillsAbility to troubleshoot and resolve ongoing problemsSalary Range: $17.00 to $20.00. per hour (depending on experience). Pay is commensurate with experience; geographic differentials to the pay range may apply.Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Sunrise Medical Laboratories, Inc.Our Mission: Highest quality laboratory testingOur Passion: Helping people live better, healthier livesWhen you join Sunrise Medical Labs, you are well supported by everyone "” from colleagues and management alike. We have a warm, welcoming culture which is laid back, but professional.  Our management staff is attentive and helpful and coworkers enjoy working together.  Here, you are not a number, you are a vital part of our workplace community. And, if you're motivated to standout, we'll give you every opportunity to succeed and grow.We'll give you:Appreciation for your workLots of flexibilityA feeling of satisfaction that you've helped peopleFriendly coworkers Opportunity to grow in your profession Management that you will admireA free ride to and from the train stationFun events throughout the yearFitness Friday & on-site gymA day off on your birthdayFree lab services for you and your dependentsA sense of belonging"”we're a community!New York | Maryland | New Jersey | Virginia | Washington DC | W. Virginia Join us!  We offer Medical, Vision and Dental Insurance | Short Term and Long-Term disability | Voluntary term life | 401-K plus match | Paid Time Off| Paid holidaysSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.