Job Title

TITLE - LMS Systems Support and Onboarding SpecialistANTICIPATED DURATION: 6 months (likely to extend)LOCATION: Cupertino, CALMS Systems Support and Onboarding SpecialistWe are seeking a detail-oriented and proactive LMS Systems Support and Onboarding Specialist to manage and support our Learning Management System (LMS) operations. In this role, you will monitor the admin inbox and Slack channels, provide timely responses to inquiries using pre-defined templates, and direct messages to appropriate teams. You will be responsible for supporting LMS Admins by addressing technical issues, raising support tickets, and onboarding new teams to systems such as CMS, LMS, and Tableau.Key Responsibilities:Monitor the admin inbox and respond to general inquiries with pre-defined responses.Redirect inquiries to appropriate Designated Responsible Individuals (DRIs).Provide support to LMS Admins through Slack channels, creating support tickets for technical issues.Onboard new teams to CMS, LMS, and Tableau platforms.Facilitate the onboarding and offboarding of LMS Admins for different domains.Direct feedback from SONAR (Feedback Tool) to the relevant Learning and Development (L&D) teams.Create basic audience lists for Providers.Engage in Office Hours and track actionable next steps.Participate in User Acceptance Testing (UAT) when available, identifying bugs and raising problem tickets.Qualifications:Strong organizational and communication skills.Experience in LMS administration or support roles preferred.Ability to handle multiple tasks and prioritize effectively.Experience with CMS, LMS, Tableau, and other learning or content management platforms is a plus.Problem-solving skills and attention to detail in identifying and addressing technical issues.The hourly payrate range for this position is $35.00 to $40.00/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.For immediate consideration, please forward your resume to kcorbin@If you require assistance or an accommodation in the application or employment process, please contact us at kcorbin@.Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at .