Job Title

Independently analyzes complex business needs and advises on application design and process change opportunitiesPartnerswith key stakeholders to analyze, diagnose, and resolve complex problems using diverse methods and toolsWith very minimalsupervision, Identifies and performs research, analysis, coordination, problem solving, development, and test plans related tobusiness process and third party solutions used by employees and clientsOver sees the development of business cases andsolution proposals in support of improved functionality with regard to Return on Investment and long-term benefitProvidesleadership and expertise applying project management concepts to service projectsResponsibilities• Delivers strategic vision recommendations to stakeholders for achieving effective and efficient approaches to process andproject objectives.• Directs and leads Developers regarding requirements and testing results to ensure solutions are fully functional andapproved prior to release.• Identifies and improves business process through analysis and recommendationsAnalyzes and maps current processes andpotential future state to improve operating efficiencies.• Applies comprehensive knowledge to identify impact of process/product changes across multiple product lines and deliverssolutions and readiness plans to clients/users.• Partner with leadership across multiple organizations to drive large scale initiatives forward and implement value-addstrategic solutions.• Independently manage complex projects with multiple deliverables and timeframes (including resource allocation, releasemanagement, and cross-functional impacts).• Acts as a liaison between stakeholders to elicit, define, analyze, communicate, and validate requirements for changes toexisting business processes, policies, technology, and information systems to alleviate business issues.• Partners with other project areas such as IT, Operations, and Product Management to coordinate interdependencies andresolve issuesProactively identifies and manages risks.• Evaluates and recommends alternative methods and explores the adaptation of policies, procedures, standards, techniques,materials, and equipment to provide the best solution and gain overall operating efficiencies.• Recommend/Initiates process redesign ideas to improve productivity including accurate reporting.• Leads Quality Assurance efforts for all solutions, including test plan creation and issue tracking, lead troubleshooting efforts,issue analysis, and communication of resolution.• Lead root cause analysis and resolution of complex business problems and recommends solution to management to enablethe organization to achieve goalsComplete project charters, workflow analysis, and return on investment.• Other duties as assigned to support the general purpose of the position's function.Presentation skills suitable for interaction with senior leadershipStrong project management skillsFacilitation and issue resolution expertiseWritten and verbal communication skillsAbility to work on multiple tasks at one time while maintaining high quality standardsStrong troubleshooting, negotiation, and problem resolution skillsAbility to work creatively and analytically in a fast paced environment.Experience in Process Improvement and Business AnalysisNesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.