Job Title

Purpose of Role:Exciting opportunity! Mandelbaum Barrett is seeking a highly motivated and experienced Collections Specialist to join our team. The Collections Specialist will be responsible for managing the firm's accounts receivable process, ensuring timely collection of outstanding balances, and maintaining positive relationships with clients while adhering to legal and ethical guidelines.Responsibilities:Oversee and execute collections activities to ensure timely resolution of outstanding invoices and payment discrepancies.Utilize various collection techniques to recover outstanding balances from clients.Monitor and manage accounts receivable aging reports to identify overdue accounts and prioritize collection efforts.Leverage financial acumen to analyze client accounts and formulate effective collection strategies.Collaborate with attorneys, paralegals, and other staff members to address client payment issues and resolve disputes.Maintain clear and effective communication with clients via phone, email, and written correspondence, cultivating positive relationships to resolve outstanding balances.Negotiate payment arrangements and settlements with clients in accordance with firm policies and legal regulations.Utilize financial software and systems proficiently to streamline collections processes.Update client account records and maintain accurate documentation of collection activities.Provide regular reports and updates on collection efforts to firm management.Qualifications:Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.Proven experience in collections and accounts receivable management within a law firm or professional services environment.Strong understanding of collection laws, regulations, and best practices.Excellent communication, organizational, and negotiation skills.Self-starter with an action-oriented approach.Team-oriented, detail-focused, and experienced in managing multiple priorities effectively in a rapidly changing environment.Ability to handle sensitive and confidential matters with integrity and discretion.