Our client, the world's largest independent equipment leasing company, is hiring a customer service specialist to temporarily join their team with potential to extend permanently.Start: ASAPDuration: 6 Month- potential for temp to permPay: $22-$23/hrLocation: Fellowship Road Mt Laurel NJ 08054 United StatesKey Responsibilities:Answer a minimum quota of customer calls daily, speaking to customer concerns, address changes, invoicing questions, late charge or payment history questions, and various other inquiries.Demonstrate a general understanding of accounts receivable, payment application, and account reconciliation.Process adjustment requests according to customer requirements.Utilize authorized company software to process payments accurately.Navigate multiple software applications including Service Cloud, Microsoft Office, Outlook, CyberSource, and others.QualificationsMust be proficient in SalesforceMinimum 1 to 3 years Customer Service, Call Center experienced in a financial organization preferredHigh volume phone experienceAbility to work independently while displaying excellent written and verbal communication skillsProficient computer skills including MS Office and ability to learn various proprietary software programmin 1 year experience with SalesforceJob Type: TemporaryPay: $22.00 - $23.00 per hourExpected hours: 40 per weekShift:Day shiftAbility to Commute:Mt Laurel, NJWork Location: Hybrid- Tues, Wed, Thurs on site
Job Title
Customer Service Representative