Job Title

Fleet Service Coordinator Gabrielli Truck Leasing and Rental is currently seeking a daytime Fleet Service Coordinator. Job Description • Act as the primary Fleet Service Coordinator for our Leasing & Rental trucks, monitoring multiple Maintenance Systems • Gathers all necessary information to make informed decisions on the best course of action to resolve the service event. • Assist in scheduling Preventative / Proactive Maintenance with customers & repair facilities. • Monitor, review & update Service & Warranty reports. • Able to fill in for After-Hours shift in the event of a call out or scheduled vacation. Responsibilities • Answer the customer service line and complete intake sheet. • Assess and assign open events. • Verify proper authorization has been obtained to dispatch the event. • Assign appropriate and nearest vendor to make requested repairs. • Advise the customer of the estimated time of arrival on the event and follow instructions per their requirements. • Inform supervisor on duty of any delays with the vendors estimated time of arrival or problems with repairs. • Work with Follow Up to address problems as they arise. • Handle over flow of new inbound events. • Assist Follow Up representatives as needed and as time permits. • Assist in resolving customer inquiries. • Other duties and projects, as assigned.Requirements: • Diesel Mechanical Experience a plus. • Customer Service and Communications Experience a must. • Strong computer & organization skills, including, but not limited to: Microsoft Office, Internet Browser, Fleet Management Software • Full Daytime position but must be flexible to cover After-Hours weekend/ overnight shift if needed. • Must be available to willing to adapt • Be motivated, proactive, focused and well organized • Maintain high level of professionalism. • High School Diploma or equivalent (GED) • Pass background and drug test • Must be authorized to work in the United States We Looking for candidates who are willing to grow with our continuously expanding company. Steady Full Time Work!