Job Title

Come join our dynamic and fun Supply Chain Team at The ICEE Company!ICEE offers its EmployeesPaid holidays, sick time and Paid vacationBirthday Holiday (Must be used within Employee Birthday Month)Medical, Dental, Vision InsuranceEmployee Stock Purchase ProgramLife Insurance401 (k) Plan...and much more!!!The Order Processing Specialist is a key position within our Supply Chain Management to ensure we provide the support and excellent customer service to our 800 field personnel & managers. Purchasers will process part/product/machine orders and then purchase from multiple vendors for our 100 service centers in the U.S., Canada and Mexico.REQUIREMENTS AND RESPONSIBILITIESCoding requisitions in preparation for processing order documentsGenerating purchase orders for specific vendorsGenerating pick tickets for The ICEE Company Parts WarehouseTransmitting purchase orders to vendors; forwarding pick tickets to the Corporate Parts Warehouse. Includes entering PO numbers and line items on several suppliers' websitesEnsuring that emergency orders are submitted in a timely manner and before cut-offs.Entering PO and pick ticket information into intra-company programsResponding to inquiries about existing orders; occasional expediting tasksFill in for Order Tracker, including status and shipment trackingFiling (maintain / update e-files)Contacting vendors for parts information and pricingAs machine and parts knowledge is gained, tasks will include responses to part number inquiries, both via phone and via e-mailMiscellaneous order-related data entry, as assignedOther tasks may be cross-trained and assigned.COMPETENCIESTo perform this job successfully, the Order Processing Specialist must be comfortable working with ICEE's in-house Customer Service department system and JD Edwards.The requirements listed below are representative of the knowledge, skill, and/or ability required.Excellent email and written communication skillsExcellent phone and other verbal communication skillsAbility to access and maneuver online - multiple Supplier and Carrier websitesAbility to learn new programs and maneuver in them throughout the dayMust be organizedQuick learner with prior basic purchasing skills in previous positionsExcellent oral, written, and problem-solving communication skillsKnowledge of JD EdwardsKnowledge of Microsoft Based Systems to include but not limited to Word, Excel, and OutlookDemonstrated ability to make quick and accurate decisions when dealing with CustomersStrong interpersonal skills in order to effectively communicate with Customers, Vendors, Employees, and Upper ManagementThe capacity to work under pressure and the adaptability to work in an ever-changing environmentMINIMUMREQUIREMENTSHigh school diploma or equivalentPrevious expediting or order tracking experience preferably supporting multiple Service CentersCapability to type 35 WPM, and the ability to type for up to 90% of a workdayBackground in Beverage or Manufacturing industry is a plus