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Job Title


IT Systems Support


Company : 4A Consulting, LLC


Location : Baltimore, MD


Created : 2024-06-23


Job Type : Full Time


Job Description

Responsibilities:Provide IT system, hardware, and software support for various IT systems.Provide support, management and installation services for desktop and server operating systems such as Microsoft Server.Manage/administer virtualization platforms such as VMware.Perform other related duties as assigned by MDTA Division of Information Technology management.Qualification:At least 3 years supporting a networked IT systems environment, including protocols (TCP/IP), equipment, services (DNS), etc.At least 3 years supporting the Microsoft Windows Server Family, including any Windows Server version 20012 or greaterAt least 3 years supporting Microsoft Active DirectoryAt least 3 years supporting Microsoft Exchange & Microsoft Outlook client technologiesAt least 3 years supporting Server security, including group policy and related toolsAt least 3 years supporting Enterprise storage technologies, including Network Attached Storage(NAS) and Storage Area Networks (SAN)At least 3 years monitoring server performance and utilizing the associated tools to do so (at a minimum using either Microsoft Operations Manager, HP Insight Manager, or similar tool).At least 3 years administering server and desktop virtualization technology, including VMware and Microsoft Hyper-V.At least five years' experience in providing operations and maintenance support to a commercial or government entity with at least 500 users and operating from more than one location.At least five years' experience in providing IT resources that are proficient in supporting the Microsoft Windows family of operating systems, including but not limited to Windows 10 and Windows 11 versions.Must demonstrate the extent to which the Customer(s) were satisfied with performance engaged in a five (5) year commitment.Professional Certifications: Microsoft Certified Solutions ExpertSQL Certified Database Administrator