Job Title

JOB DESCRIPTIONLearn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.RESPONSIBILITIESAssist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputationAssist store manager in leading teams in planning, implementing & executing merchandising/operating initiativesAssist store manager with developing action plans/communications to associates on Associate Insight survey resultsWork with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementationRole model/demand a highest level of customer service & solve associate/customer issues/concernsManage total store operations in store manager's absenceAchieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contributionAssist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)Analyze/ respond to competitive landscape within district/divisionDemonstrate inclusionary leadership; expect inclusive behavior from associatesUtilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plansPromote/support strong relationships with local community organizations in store's surrounding areaAssist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreementCommunicate necessary information to associates to help them effectively carry out dutiesServe as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programsAssist store manager in staffing, reducing turnover & increasing retentionProvide timely individual/department performance feedback to department heads & associatesAssist with labor management & supply costs on a daily basis to meet customer service/financial targetsEnsure store compliance & associate knowledge of federal, state, & local laws/enterprise policiesSupervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reportsMust be able to perform the essential functions of the position with or without reasonable accommodationQUALIFICATIONSMinimumHigh school diploma/GED1 year of experience as department manager, service manager, or equivalent experienceStore manager/district manager or direct manager approvalDesiredRetail management experience & knowledge of all aspects of store operationsStaff supervisory experienceABOUT USFrom one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!