Job Title

Our client a fine dining establishment with numerous restaurants in the US, is looking for an accomplished and experienced General Manager to lead and manage their key restaurant in the Claremont area. This is a renowned high-end dining establishment known for its exquisite cuisine, impeccable service, and luxurious ambiance. We are dedicated to providing our guests with an unforgettable dining experience and are looking for a talented General Manager to lead our team to new heights of excellence.Job Summary:The General Manager will oversee all aspects of restaurant operations to ensure the highest level of customer satisfaction and operational efficiency. This role requires a seasoned professional with a proven track record in fine dining, exceptional leadership skills, and the ability to manage labor and other operational costs effectively.Key Responsibilities:Leadership & Team Management:Lead, mentor, and develop a high-performing team, fostering a positive and collaborative work environment.Conduct regular staff meetings and training sessions to ensure consistent delivery of exceptional service.Set performance standards and provide continuous feedback and performance evaluations.Operational Excellence:Oversee daily operations, ensuring smooth and efficient functioning of all departments.Maintain high standards of quality control, hygiene, and health and safety.Customer Experience:Ensure the highest level of guest satisfaction by monitoring and enhancing the dining experience.Handle customer complaints and feedback with professionalism and a focus on resolution.Financial Management:Manage labor costs, inventory, and other operational expenses to meet budgetary goals.Analyze financial reports to identify trends, opportunities, and areas for improvement.Implement strategies to increase revenue and reduce costs without compromising quality.Fine Dining Expertise:Uphold the standards of fine dining through attention to detail in service, presentation, and ambiance.Collaborate with the culinary team to ensure the menu offerings align with the restaurant's high standards.Qualifications:Proven experience as a General Manager or in a similar leadership role within a high-end restaurant.Strong leadership skills with the ability to inspire and motivate a diverse team.Expertise in managing labor costs and other operational expenses.In-depth knowledge of fine dining standards and practices.Exceptional customer service skills and a passion for hospitality.Excellent communication and interpersonal skills.Ability to work under pressure and adapt to a fast-paced environment.Strong organizational and problem-solving abilities.Proficiency in restaurant management software and MS Office.What We Offer:Competitive salary and performance-based bonuses.Health, dental, and vision insurance.Paid time off and flexible scheduling.Professional development opportunities.A dynamic and supportive work environment.Bonus potential is 20% f your annual salarySalary is extremely competitive - up to $165k for the right talent.