Hospitality aid is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and c-suite team. RESPONSIBILITIES: Provide high-level internal and external customer support. Restock office, kitchen, and pantry supplies. Prepare and maintain conference rooms for executive and client meetings, aligning all furniture to ensure a welcoming look. Set up all conference rooms for new/continuing meetings. Ability to move & lift conference furniture up to 50 lbs. Ensure all trash is cleared at regular intervals of time. Maintain and report all maintenance-related reports. Greet employees and visitors, welcoming visitors with a smile and maintaining eye contact throughout the entire interaction. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest. Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen. Coordinate and arrange basic office equipment repairs and maintenance. Carry out instructions for security, fire, health, and safety guidelines. Provide first-line support for basic office technology. General administrative support. Job Description - Hospitality Aid Interface with vendors (catering, AV, etc.) to provide seamless customer support. Respond to inquiries and anticipate customer needs. Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications. Kitchen Areas - Maintain a clean, functional & organized look, ensure the sink is clutter-free and the dishwashers are being effectively utilized. Maintain a strong awareness of business activity and communicate all updates with your team members. Communicate and interact effectively with all other departments. Conduct opening and closing walkthroughs when business requires. Other duties as assigned. KEY COMPETENCIES: A genuine sense of hospitality, with a commitment to delivering the Platinum Service Standard. The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology/equipment. Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical, and committed to maintaining a high degree of confidentiality. A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain. Two to three years' experience in a client service/housekeeping/porter or houseman within a hospitality or corporate environment. #J-18808-Ljbffr
Job Title
Corporate Hospitality Aid