Job Duties * Responsible for the checking in and out of guests * Accepts major credit cards, cash or checks * Verifies and records all business transactions * Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system * Answers guest inquiries pertaining to hotel services, room rates and other requested information. * Provides Family Style Service at all times * Promotes positive customer relations * May perform other duties as assigned Minimum Qualifications * High School diploma or equivalent experience preferred * Previous experience in hotel reservations or front desk operations preferred * Must have excellent communication skills * Required to perform the customer service standards of the department * Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.
Job Title
Front Desk Clerk - Full Time (Tropicana Atlantic City)