Akkodis is seeking a Deskside Support Technician for a 12-month contract with a client.Title: Deskside Support TechnicianLocation: Erie PA 16530 (Onsite)Contract: 12 months ContractPay Rate: $16hr. to $18.50hr. on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.)Job Description:The Deskside Support Technician requires candidates to have a high level of customer service and prior experience in delivery, support and set up of PC's and related equipment.Responsibilities:Complete work assigned from a ticketing system adhering to SLA's and client's guidelines. Deployment and collection of equipment for end usersOnsite and remote support and troubleshooting for end usersSpecial projects as assigned (PC refresh, conference room support, etc.)Qualifications:AS or BS degree in MIS, CIS or related field preferredOne year experience providing end user support preferredExcellent customer service and communication skillsExperience with laptopsPCChromebook from a set up and deployment standpointMust be able to work onsite in Erie, PAEqual Opportunity EmployerVeteransDisabledBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws andor security clearance requirements, including, as applicable:· The California Fair Chance Act· Los Angeles City Fair Chance Ordinance· Los Angeles County Fair Chance Ordinance for Employers· San Francisco Fair Chance Ordinance
Job Title
Deskside Support Technician