US EmploymentAlert | State Farm Insurance | Customer Relations Representative - State Farm Agent Team Member
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Job Title


State Farm Insurance | Customer Relations Representative - State Farm Agent Team Member


Company : State Farm Insurance


Location : farmington hills, MI


Created : 2024-12-20


Job Type : Full Time


Job Description

State Farm Insurance - JobID: [Customer Service Representative] As a Customer Relations Representative at State Farm Insurance, you'll: Assist customers with their insurance needs; provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions; process policy changes, claims, and payments accurately and efficiently; maintain customer records and update information as necessary; collaborate with team members to ensure seamless customer experiences; promote and cross-sell insurance products and services to meet customer needs; handle escalated customer complaints and concerns with professionalism and empathy; stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice; participate in ongoing training and development programs to enhance knowledge and skills; contribute to a positive and collaborative work environment...Hiring Immediately >>