What perks can you expect? Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. Housing accommodations available with competitive rates Referral bonus available What will be your daily pursuit? Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other. When does this adventure begin? This role is posted for our spring/summer 2025 season! What will you do in this job? Maintain daily operations of the Front Desk, Guest Services, Housekeeping, Janitorial and Laundry departments, including work plans, staff training and scheduling. Ensure the best guest service is provided to all guests from all departments within the property. As the Front Desk is the central communication for the Lodge, assisting with the coordination of all Lodge departments to ensure high level of guest service is an essential function. Document training programs, schedules, daily procedures and work plans, safety and security standards and Customer Service involvement for the Front Desk, Guest Services, Housekeeping, Janitorial and Laundry departments Attend and hold department manager meetings Maximize staffing, hour, and wage levels for Front of House departments Review gaps and position openings; work with managers to fill positions as needed Assist and develop annual budget and action plans Audit employee timesheets for payroll purposes and control overtime Monitor employee issues, administering company disciplinary procedures as necessary What skills and experience do you need for this job? Knowledge of management principles within the hotel and restaurant business, including service standards, accounting practices, and cost control practices Knowledge of the tourism business in Alaska, including state government, industry organizations, and large private industry influences Ability to make decisions, solve problems and exercise good judgment; ability to work under pressure and prioritize workload Strong communication skills, both written and oral, with an emphasis on the presentation of material in a meaningful manner to the ultimate decision makers Working knowledge of maintenance and safety standards and requirements in the hotel industry Must be able to push, pull, carry, and lift objects weighing up to 50 pounds with regular frequency, and greater weights with occasional frequency 5 years' of progressively responsible Front Desk, hotel and/or Restaurant Management experience; or any combination of management, education and training which provides the necessary skills, knowledge and abilities Valid US Driver's License required What will your work environment be like? Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the last frontier. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You'll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
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Pursuit Collection | Rooms Division Manager (Denali Cabins) | anchorage, ak