Vice President, Global Alliance & Partner Sales About the Company Thriving provider of customer experience & contact center solutions IndustryComputer Software TypePrivately Held, Private Equity-backed Founded1990 Employees5001-10,000 Funding$200+ million Categories Information Technology & ServicesTechnologyConferencingWeb HostingBusiness IntelligenceCall CenterCloud InfrastructureContact ManagementCRMCustomer ServiceEnterprise SoftwareSaaSSoftwareText AnalyticsConsulting & Professional Services Specialties contact center modernizationgenesys cloudself servicecontinuous workforce optimizationenterprise workload managementcall center softwareproactive customer communicationscloud contact centercustomer experience softwarecontact center as a servicecustomer self-serviceworkforce engagement managementworkforce planningenterprise call centeroutbound call center servicesdigital customer engagementconversational aichatbotsautomated routingweb messagingsms messagingand ivr self-service Business Classifications SAASB2BEnterprise About the Role The Company is seeking a VP Global Alliance & Partner Sales to lead the management of global relationships with select partners. The successful candidate will be responsible for establishing and delivering global pipeline generation and bookings targets, developing trusted executive-level relationships, and leading a team of globally dispersed resources. This role requires the definition and execution of global partner go-to-market programs, driving partner loyalty, and ensuring partners are fully enabled to meet customer experience expectations. The VP will also be expected to align regional sales teams for the local execution of global initiatives and to track and report on key success metrics for global partners. Candidates for the VP Global Alliance & Partner Sales position at the company should have a proven track record in a high-growth SaaS environment, with experience in global sales leadership. Key leadership skills include the ability to bring passion and energy to the business, exceptional communication, and a strong background in relationship building at the highest levels. The role demands a leader who can drive revenue in a solution-based environment, build high-performing teams, and ensure the team and organizational goals are met. The ideal candidate will have a history of aggressively growing sales and exceeding goals, as well as a talent for hiring, motivating, and retaining top sales talent. Hiring Manager TitleEVP & Chief Sales Officer Travel PercentLess than 10% Functions Sales/RevenueAccount Management/Optimization
Job Title
Vice President, Global Alliance & Partner Sales