** 85 Challenger Rd., Ridgefield Park, NJ, USA Hybrid - Mon-Thurs onsite, Fri WFHKey **Ensure a positive experience for B2B eCommerce customers.Sell products and solutions directly to SMBs, mid-market companies, and strategic partners via the B2B Online eCommerce Store.Identify and qualify business opportunities and sales pipelines with existing and new accounts.Manage customer accounts and post-purchase order requirements to ensure a positive customer experience and repeat purchasing.Track customer requests and status while working with various internal teams.Analyze data to identify opportunities for improvement and growth within accounts and B2B eCommerce.Develop account plans aligned with customers' strategies and guide them on the journey of transformation to mobility.Ensure 100% satisfaction with all prospects and customers.Desired Background and *Bachelor's degree required.3-5+ years of experience in sales, account management, customer service, business development, and strategic sales, preferably in technology companies.Strong organizational skills and project or program management experience.Proven ability to develop and maintain effective work relationships and influence stakeholders.Ability to gather and leverage data to develop compelling strategies and execute plans with attention to detail.Strong customer-centric focus and ability to anticipate and react to user needs.Demonstrated ability to work collaboratively with diverse teams.Expertise in Microsoft Excel and understanding of current technologies and systems that support the digital ecosystem.Strong understanding of eCommerce sites and merchandising.Team and Role *The team consists of three sales members handling various business-to-business accounts.The role involves long-term account management, sales operations, and generating new business.The team structure is tight-knit with daily stand-ups to review progress.Interview *Interviews will start with one to two rounds, beginning with the hiring manager and possibly another team member.The first round is typically a 30-minute interview focusing on getting to know the candidate.Top *Sales experience, ideally in a similar environment.Intermediate knowledge of Microsoft Excel for tracking and reporting.Proactive attitude, ability to work autonomously, and strong communication skills.****Lack of necessary sales experience, intermediate Excel skills, or ability to work autonomously and proactively.
Job Title
Account Manager