Position: LTL Coordinator Work Location: Windham, NH (Onsite)Compensation: $45K-$55K Responsibilities:· Work with sales representatives, ensuring all shipper customer loads are covered by respectable carriers with the appropriate qualifications, equipment, and insurance to perform the service required· Prepare management-approved rate quotations that meet profit objectives· Accurately enter loads, appointments, and other relevant data into the Company's Transportation Management System ("TMS")· Prepare, process, and review all required shipping documentation prior to distribution, including pre-claim paperwork· Track, trace, and report accurate and up-to-date shipment statuses to customers, providing delivery confirmation to customers to ensure their satisfaction· Build and maintain strong carrier relationships to enhance capacity and create new opportunities for our clients customer base· Deliver exceptional customer service by anticipating client needs, resolving issues efficiently, and maintaining clear, professional communication· Embody our values of Integrity, Collaboration, Execution, Drive, Trust, Excellence, and AchievementQualifications:· An Associate's or Bachelor's Degree in Business Administration, Logistics Management, Supply Chain Management, or a related field and/or equivalent work experience· Previous experience in transportation/logistics, specifically in LTL· Excellent written and verbal communication skills (i.e., phone, video, email)· Strong attention to detail· Proficient computer skills (MS Office, specifically Excel, etc.) and the ability to learn and navigate industry-based software· The ability to cope with pressure, meet deadlines, and adapt to a rapidly changing environment· Proven experience at working well independently and collaboratively with a team
Job Title
Logistics Coordinator