Life’s Good at LGAt LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if:You are a smart cookie. You like to dig into the data and find creative solutions.You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do.OverviewThis is a fantastic opportunity to join our Home Solutions (HS) Sales Team as Key Account Manager. As a Key Account Manager you will be responsible of managing a dedicated channel group of partners providing and building promotional business plans, provide accurate forecasting of sales; plan account activities including effective product displays, agree merchandising and in-store training and negotiate range pricing and promo opportunities In addition, you will develop effective relationships with all relevant functions both with your customer and with internal teamsRole & ResponsibilitiesIdentify opportunities for LG to develop revenue streams through the Independent, Buying Groups and Hybrid Online retailer channelFormulate and agree Joint Business Plan for all customers’ aligned to Sales Targets and KPIs Formulate and agree product and promotional business plans for all customers’ aligned to internal targets and KPIs – this will then need to be agreed with the customer and monitored/reported on a regular basis.Plan account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentivesDevelop effective customer contacts with all relevant functions - commercial, buying, supply chain, store support and operations.Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines Monitor the customer through accurate forecasting, sales in and sales out information, budgetary control and general cost management – these need to recorded and kept up to dateWorking with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveriesEnsure sales forecasts and sales targets are achieved.Effectively share Weekly market intelligence on own customer base and competitor activity.Maintain accurate and up to date records and report all aspects of business to Channel Head/Sales Director and other relevant Departments.Skills, Education & ExperienceEducated to degree level desirableProven track record of Sales ExperienceProven track record of success requiredProven commercial acumen and ability to achieve commercial objectivesExperience of working within a performance management environment – KPIs and Service Level AgreementsAble to be flexible and develop quality, customer-focussed targets and serviceHighly focussed and capable of sustaining a fast pace in a dynamic environmentA self-starter, able to work with little or no supervision and directionComplete finisher - able to be resilient to drive issues through to a successful customer focused solutionGood judgement - able to make practical and realistic decisions within scope of responsibilityAble to solve business and customer related issuesBe equally comfortable generating operational ideas and solutions and delivering and implementing action plansWorking Hours37.5 hours per week; however, flexibility required in order to fulfil role and responsibilities Salary RangeCompetitiveBenefitsPensionPrivate Healthcare for Employee & Family25 Days’ Annual Leave (+ Public Holidays)Staff DiscountSubsidised CafeteriaEqual Ops StatementLG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.Right to WorkPlease note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.
Job Title
Key Account Manager