Job Title

ABOUT THE ROLE The Senior Creative Producer will lead large-scale events, ensuring smooth delivery while motivating the team to exceed client expectations. Youll manage client relationships and deliver memorable experiential work tailored to each brief. Success means leading junior team members and inspiring others. A creative and commercial mindset is keybalancing budgets and bringing bold ideas to life. Youll work with Creative and Production teams on brand projects, shaping graphic and visual concepts for print, packaging, and event graphics. Youll drive work forward under tight deadlines with attention to detail. Were looking for someone passionate, proactive, and excited to grow within a fast-paced, friendly agencysomeone who loves making things happen. ABOUT US We are a culturally connected, experience agency with Heaps of creative energy and Stacks of strategic thinking and production expertise. Were not afraid to be bold. We fuse big ideas, cultural insight, and a playful approach to design experiences that mould what''s next. We do not believe in one size fits all. Instead, we come at every brief with a fresh perspective, underpinned by a deep understanding of trends and consumer behaviour. This ensures our solutions are authentic and land ROI, legacy, and fame. We dont just createwe collaborate. Our house-style is grounded in long-term partnerships, where we co-create with our clients, taking on their challenges and delivering seamless experiences that resonate. We work with commercial brands to produce moments which crescendo their marketing calendars. We love what we do, and that passion shows right through the design process and into all physical touchpoints. We join the dots between an array of talented people to create immersive experienceswhether thats a brand trip, a VIP party, or an all-singing, all-dancing store launch Our clients include big names such as Nike, Este Lauder, Longchamp, and Selfridges. Heaps Stacks is an equal opportunity employer, committed to creating a diverse and inclusive environment, where all applicants will receive equal consideration regardless of race, ethnicity, religion, gender, sexual orientation, age, or disabilities. OUR VALUES Imagination: Big ideas that go beyond the ordinary. Joy: Creating authentic emotional connections. Energy: We thrive on big ideas and pushing innovation. Care: Thoughtful stewardship of the brands we work with. WHO YOULL BE WORKING WITH Internal: Lead and support junior team members, ensuring their growth and contribution. External: Manage senior client relationships and oversee key suppliers for smooth delivery. Line Manager: Report to Production Director, sharing project updates and challenges to support agency growth. WHAT YOULL BE DOING: As a Senior Producer, youll play a key role in making sure everything runs smoothly, creatively, and on budget, with the freedom to lead your own projects and team. Here''s what you''ll be up to: Senior Responsibilities Lead by Example: Bring energy, positivity, and a solutions-first approach to everything you do. Drive Agency Operations: Help make the agency more efficient, creative, and profitable. Make Big Decisions: Take the lead on client accounts, always keeping our growth and long-term goals in mind. Stay Cool Under Pressure: When things get tricky, youll keep calm and make quick decisions to keep projects on track. Build Client Relationships: Develop strong, lasting connections with senior clients, positioning us as their go-to creative partner. Project Management Creative Briefs: Take the lead on developing creative concepts that truly speak to the brand and hit the mark on project goals. Full Project Lifecycle: Oversee projects from concept all the way through to wrap-up, making sure everything runs smoothly and on time. Sustainability: Ensure our creative concepts are sustainable and minimise waste. Large Scale Budgets Keep Budgets on Track: Manage large-scale budgets with financial efficiency without sacrificing creativity. Track Performance: Keep an eye on P&L to make sure were staying on target and letting the team know how their spend is shaping up. Guide Junior Team Members: Help junior staff stay on track with budgets and manage their financial contributions. Financial Admin Invoicing & Reconciliation: Oversee invoicing and payment processes, ensuring everything is squared away on time. Work with Finance: Team up with finance to keep everything transparent and on track. Client Contact & Communications Client Interaction: Be the go-to contact for senior clients, making sure theyre always in the loop and happy with how things are going. Onboarding: Help new clients get settled in, making sure they feel confident and clear on whats to come. Post-Event Insights: Collect feedback after events to find ways to improve and grow. Timeline & Workflow Management Keep Projects on Schedule: Approve timelines, budgets, and project plans to ensure things stay on track. Risk Management: Use your experience to proactively identify and manage risks before they turn into problems. On-Site Event Delivery (UK & International) Event Lead: Take charge of delivering live events, making sure everything runs smoothly, no matter where the event is. Be Flexible: Be prepared for weekend and evening work when needed no day is ever the same Pitching & Business Development Create Winning Pitches: Craft standout proposals, including tactile samples like paper, fabrics, and F&B. Client Roadmaps: Develop long-term plans to align projects with client goals. Grow Accounts: Spot opportunities to upsell and deepen client relationships. Seek New Business: Proactively identify new clients and growth areas. Stay on Trend: Keep ahead of industry trends to sharpen our edge. Client Growth & Relationship Management Client Experience: Make sure our clients have a seamless, stress-free experience with us, making them want to come back for more. Upselling: Look for ways to grow client accounts and drive agency revenue. Pitch New Ideas: Always be thinking of fresh, creative ideas to pitch to your clients. Deliver Strong Presentations: Help clients see the bigger picture and how we can take their brand to the next level. Supplier & Third-Party Management Supplier Relations: Oversee supplier relationships, making sure were getting the best value without sacrificing quality. Contract Negotiation: Negotiate contracts and make sure third-party suppliers are on point with their work. Venue & Crew Selection: Choose the best venues, stylists, and production teams, always ensuring they match the brand and budget. Secure Multiple Quotes: Make sure we get competitive pricing by gathering quotes from multiple suppliers. Freelance & Specialist Hiring Freelancer Management: Bring in freelance talent when needed, making sure theyre the right fit for the job. Manage Contracts & Payments: Handle freelancer contracts and payments, ensuring smooth collaboration. Team Management & Development Mentor the Team: Lead, guide, and support junior team members, helping them grow and develop their skills. Ensure Balance: Keep an eye on workloads to make sure everyone has the right mix of projects to grow their skills. Training: Provide regular coaching on project management, budgeting, and industry best practices. Performance Reviews: Lead performance reviews and help junior staff with career progression. Office & Operational Management Smooth Office Operations: Help keep the office and production storage organised and running smoothly. Travel & Flexibility: Be ready to travel to Wandsworth and event locations when required, and work flexible hours as needed. WHAT YOU MIGHT HAVE DONE BEFORE : At least 5-6 years of experience working within an event or experiential agency. Experience delivering integrated campaigns involving events. Strong understanding of the entire creative process. Ability to interpret a brand and develop creative concepts. Proven track record of contributing to project budgets of up to 500,000. SALARY & TIME COMMITMENT This role is predominantly office based (we imagine at least 2-3 days of your time would be in the office) and we are ideally looking for someone to work full time. Salary would range between 45,000 - 55,000 depending on experience. In addition, there is a commission scheme as part of this role, and you can earn additional fees. Please note we review salary regularly to make sure the team moves in line with the business as well as their individual efforts We''re looking for someone to start in this role in June. PERKS Training: 500/year for professional development. Volunteering: Up to 2 days per year for volunteering. Holiday: 28 days, with additional days after two years. Mobile Allowance: 20/month toward your phone bill. Health Care: Provided after 1 year of service. Gallery Trips: 25/month for a gallery visit. Work Abroad: Up to one week per year (terms apply). Quarterly Celebrations: Team events to celebrate successes. Duvet Days: 2 per year to recharge. lots more perks but weve maxed out the word count so will tell you when we speak WORKING WITH US Heaps Stacks is fast-paced and always evolving. We empower our team with the autonomy to create and innovate. We value flexibility, collaboration, and pushing boundaries. HOW TO APPLY Click apply to view the full job description. Submit your CV and portfolio (required). Well review applications within seven working days. Shortlisted candidates will be invited to a screening interview with our internal recruiter. Successful candidates will be invited for a first round interview with hiring managers. Final interview with hiring manager may include completing a task. Thanks for your interest in Heaps Stacks were looking forward to reviewing your application. Please note: were managing the hiring process internally for this role and are not seeking support from recruitment agencies at this time, so kindly refrain from contacting our team regarding this.